Meat Department Manager

Hy-Vee, Inc.•Toledo, IA

10d

About The Position

The Meat Department Manager sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The manager coordinates the delivery of fresh, high-quality products at competitive retail prices and oversees department employees, operations, inventory, merchandising, and customer service. The role reports to the District Store Director, Store Manager, and Assistant Managers of Operations, Perishables, and Health Wellness Home, and supervises department employees. The manager recruits, hires, trains, supervises, disciplines, and evaluates employees; sets department goals with the store director; creates work schedules and daily plans; and oversees department bookkeeping, pricing, orders, sales analysis, promotions, and inventory. The position also maintains product freshness and storage standards, oversees equipment maintenance, assists customers, and supports other store areas as needed. This is a fast-paced work environment with daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock. The role requires physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. It may require exerting up to 100 pounds of force occasionally with team lifting, up to 50 pounds frequently, and up to 10 pounds constantly. The position has access to confidential employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing. It is responsible for company assets, including equipment and merchandise. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to perform logical or scientific thinking to solve problems involving several abstract and concrete variables.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, interpret written work instructions, interview job applicants, and follow technical manuals.
Ability to communicate and interact with people.
Ability to meet the stated physical demands, including lifting and other physical activities.
Successful completion of a pre-employment drug screen.

Nice To Haves

Over one year of related work experience is preferred.
Computer meat program.
Hy-Vee food safety training.
Dale Carnegie training is encouraged.

Responsibilities

Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Promote a friendly, helpful customer experience and set an example of courteous and efficient service.
Assist customers with locating or reaching products, handling heavy items, product orders, and customer suggestions or requests.
Answer customer calls promptly and provide friendly, helpful service, including taking product orders.
Recruit, hire, train, supervise, discipline, and evaluate department employees.
Determine department goals with the store director, prepare weekly work schedules, and establish daily work plans.
Inspect signage and displays, order replenishment product, and communicate with employees about sales and ideas.
Handle and resolve customer issues.
Set retail prices, ensure correct pricing, and ensure pricing is competitive in the market area.
Extend and post invoices and oversee department bookkeeping procedures.
Analyze weekly and monthly sales and trends against actual results, prepare ad projections, and write ads.
Conduct department inventory; plan displays and promotions; and determine pre-orders.
Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Maintain personal hygiene and dress standards and follow company policies and store guidelines.
Attend meetings and seminars and participate in continuing education.
Fill displays and work in the sales area; unload trucks, check in merchandise, and place products in appropriate storage.
Perform departmental duties, assist in other store areas, and complete other job-related duties and special projects as required.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, allocate personnel, address employee problems, and select new employees.
Approve employee discipline and recommend employee transfers, discharge, and salary increases.
Report to work as scheduled and on time.