MCT CLINICIAN - TEAM LEAD

Citizen Advocates, Inc.•Ogdensburg, NY

7d•$75,000 - $95,000

About The Position

The MCT Clinician – Team Lead provides clinical leadership and oversight for crisis-based services within the 589 Crisis Residence and Mobile Crisis Team programs. The role oversees clinical service delivery, supports and supervises assigned clinical staff, and ensures crisis assessments, interventions, documentation, and care coordination comply with agency policies and procedures and applicable state and federal regulations. The Team Lead promotes consistent program standards, staff development, and high-quality, timely crisis response and stabilization services. The position provides clinical supervision and consultation, oversees documentation and regulatory compliance, and coordinates Mobile Crisis Team staffing and coverage. It also supports person-centered crisis stabilization, treatment planning, discharge planning, and coordination with families, multidisciplinary staff, and community partners. The role has supervisory responsibilities and performs additional duties as needed to support crisis services, as directed by program or agency leadership.

Requirements

The job description lists qualifications as a section heading but does not specify required education, licensure, or experience.
Supervisory responsibilities are part of the position.
The role requires providing clinical supervision consistent with applicable licensure requirements.

Responsibilities

Complete and oversee comprehensive biopsychosocial and crisis assessments, incorporating individuals’ strengths, preferences, and cultural, religious, ethnic, and personal identity considerations.
Ensure timely completion of 589 Crisis Residence admission documentation and clear documentation of medical necessity in accordance with OMH, Medicaid, and program requirements.
Oversee development and implementation of person-centered, short-term treatment plans focused on crisis stabilization and recovery, ensuring plans are completed and updated on time.
Support clinicians in maintaining treatment plans and crisis documentation consistent with regulatory and program standards.
Ensure residents and families are oriented to the 589 Crisis Residence, including its services, limitations, and residents’ rights.
Promote resident and family involvement in care planning and multidisciplinary treatment discussions.
Monitor clinical documentation in the EHR for accuracy and timely completion.
Promote trauma-informed, culturally responsive, person-centered care that encourages client choice and self-determination.
Ensure effective linkage and coordination with community resources and systems to support crisis stabilization and discharge planning.
Provide and oversee crisis management services at the 589 Crisis Residence and through Mobile Crisis Team responses.
Ensure comprehensive discharge planning in collaboration with residents, families, multidisciplinary staff, and community referral agencies.
Provide clinical consultation and support for individual and/or family counseling related to mental health and substance use during crisis episodes.
Collaborate with law enforcement, EMS, hospitals, DSS, probation, drug court, and other external partners to support coordinated crisis response.
Ensure accommodation of crisis walk-ins, urgent assessments, and telehealth crisis appointments during business hours as operationally feasible.
Provide clinical supervision and oversight to clinicians and Mobile Crisis Team Peers, ensuring adherence to OMH/OASAS regulations, agency policies, and HIPAA requirements.
Maintain oversight of the 589 documentation tracker for compliance, audit readiness, and regulatory timelines.
Train and support clinical staff and peers in EHR use, documentation standards, crisis workflows, and regulatory requirements as needed.
Provide required weekly or bi-weekly clinical supervision to supervisees, including case review, treatment planning, and clinical guidance, and facilitate regular group supervision meetings.
Ensure appropriate Mobile Crisis Team coverage by coordinating schedules, on-call needs, and coverage during staff absences.
Provide clinical coverage and support for cases when supervisees are unavailable due to leave or urgent needs.
Establish, monitor, and implement professional development goals for supervisees.
Perform additional duties as needed to support effective crisis services, as directed by program or agency leadership.