About The Position

The MCRT Licensed Team Lead responds to emergency and crisis events in the community as part of Telecare’s Mobile Crisis Response Team. The role provides onsite therapeutic interventions and support to people and families in crisis, and collaborates with other first responders when needed, including coordinating transportation to appropriate levels of care. The Team Lead provides clinical guidance and instruction to the dispatched mobile team, completes concise assessments of members’ needs, and makes appropriate treatment recommendations. The role also makes referrals for placement, case management, and aftercare services as assigned, and develops and maintains awareness of community resources. The team aims to provide safe, accessible, and compassionate crisis care while reducing unnecessary law enforcement involvement, emergency room visits, and hospitalizations.

Requirements

  • Master’s degree in Social Work or a related field.
  • Two years of post-master’s experience providing crisis response to individuals with mental illness.
  • Current licensure as an LMFT, LCSW, LPCC, or equivalent listed license.
  • Certification to perform W&I 5150 holds in the field.
  • One year of supervisory experience, or completion of supervisory training within six months of employment.
  • Sensitivity to multicultural populations and issues.
  • At least 18 years of age.
  • CPR, Crisis Prevention Institute (CPI), and First Aid certifications by the date of employment or within 60 days of employment, maintained throughout employment.
  • Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
  • Willingness to use the company vehicle to transport clients.
  • Successful completion of applicable post-offer physical examination, two-step tuberculosis PPD test, criminal background clearances, excluded-party sanctions, and degree or license verification.
  • If driving is required, motor vehicle clearance and proof of auto insurance must be provided at employment and maintained throughout employment.

Responsibilities

  • Respond to emergency and crisis events in the community as part of the dispatched mobile team.
  • Provide onsite therapeutic interventions and support to people and families in crisis.
  • Collaborate with other first responders to provide onsite crisis support, including transporting members to appropriate levels of care when needed.
  • Lead the dispatched mobile team by providing clinical guidance and instruction to team members.
  • Complete concise assessments to describe members’ needs and provide appropriate treatment recommendations.
  • Make referrals for placement, case management, and aftercare services, as assigned.
  • Develop and maintain awareness of community resources.
  • Use the company vehicle to drive clients to appointments, groups, and other activities as needed.

Benefits

  • Paid time off, accrued each pay period for vacation and personal needs, with annual carryover up to set caps; accrual is prorated for part-time schedules.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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