MCE Enablement Architect

List Engage• US,

1d•Remote

About The Position

Salesforce Marketing Cloud Engagement Enablement Architect We’ve been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Marketing Cloud Engagement, Marketing Cloud Next, Data 360, Agentforce, Personalization, Intelligence, Loyalty Cloud, Service Cloud, and Sales Cloud. We accomplish incredible digital transformation for our customers with incredible people. We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers. About the Role: We are seeking a knowledgeable and experienced Salesforce Marketing Cloud Engagement individual to join ListEngage Academy, our internal enablement team. This individual will play a critical role in educating and empowering learners to confidently understand and use Salesforce Marketing Cloud Engagement. The learners will be a mix of new employees with little to no Salesforce experience and veteran Salesforce employees transitioning into Salesforce Marketing Cloud Engagement. The ideal candidate is not only an expert in Salesforce Marketing Cloud Engagement, but also a passionate and engaging educator who can break down complex concepts into approachable, real-world learning experiences. While prior teaching, training, or mentoring experience is preferred, it is not required. It is more important that the individual have firsthand experience implementing Salesforce Marketing Cloud Engagement, a high technical aptitude, and a natural inclination to help others succeed. Additionally, the individual must be comfortable presenting and facilitating conversation a majority of the time.

Requirements

Bachelor’s degree in any field of study required
Salesforce certifications required: Marketing Cloud Email Specialist, Marketing Cloud Engagement Administrator, Marketing Cloud Engagement Consultant, Marketing Cloud Engagement Developer
Hands-on experience with Salesforce Marketing Cloud Engagement
Strong understanding of: Data models and subscriber management, Content creation and dynamic personalization, Marketing automation and journey orchestration, Campaign analytics, Deliverability (Sender Authentication Package, IP/domain warming, etc.)
Proficient with SQL (can write complex queries without the use of AI)
Proficient with AMPscript (can write code blocks without the use of AI)
Experience working with other Salesforce products (such as Sales Cloud, Service Cloud, Data 360, etc.)

Nice To Haves

Data 360 Consultant Salesforce certification
Proficient with JavaScript (with or without the use of AI)
Prior teaching, training, or coaching experience (formal or informal)
Experience working with adult learners, career switchers, or early-career professionals
Background in instructional design or curriculum development

Responsibilities

Deliver live instruction virtually on Salesforce Marketing Cloud Engagement
Design and facilitate curriculum, training assets, hands-on exercises, and projects
Translate complex technical concepts into simple, digestible content for learners
Assess learner progress and adapt instruction based on varying skill levels
Provide individualized support, coaching, and feedback to learners
Foster an inclusive, supportive, and engaging learning environment
Stay current with Salesforce releases to continuously improve course content
Collaborate with internal teams to align training with company needs