Student - Math Mentor Team Lead - MQR

Utah Valley University•Main Campus - Orem, UT

About The Position

The UVU Math Mentor Program is seeking Team Leads who are passionate about the program’s purpose and student outreach. Team Leads help shape the program and contribute to the success of students enrolled in Math and Quantitative Reasoning (MQR) Department courses. They are assigned and oversee a group of 4–6 mentors and assist other team leads, the Program Director, and the Coordinator in running the program. Qualified candidates are expected to be proactive and to complete assigned tasks promptly and to a high standard. Team Leads plan and execute biannual training retreats and weekly trainings, organize and carry out monthly team and program activities, and update, organize, and manage program media and technology. They attend weekly Team Lead meetings and assist program administrators, members, and participants as needed. The position requires regular weekend availability, including either Saturday or Sunday.

Requirements

  • Must be a current UVU student.
  • Must have completed at least one semester as a UVU math mentor.
  • Must have a GPA of at least 3.0.
  • Thorough understanding of the UVU Math Mentor Program’s mission, policies, procedures, and operational practices.
  • Strong foundation in STEM mathematics, non-STEM mathematics, or both, at the MQR level.
  • Familiarity with Canvas, Microsoft Teams, and mathematics learning platforms.
  • Understanding of effective teaching and learning strategies, study skills, and exam preparation techniques.
  • Awareness of approaches for supporting, motivating, guiding, and mentoring peers.
  • Familiarity with campus resources and student support services.
  • Excellent verbal, written, and interpersonal communication abilities, including active and empathetic listening skills.
  • Strong collaboration skills and ability to contribute meaningfully in team environments.
  • Receptiveness to feedback and commitment to continuous improvement and implementing recommendations.
  • Ability to foster inclusive participation and encourage diverse perspectives in group settings.
  • Dependability, adaptability, cooperation, and professionalism.
  • Strong emotional intelligence, including self-awareness, respect for others, patience, cultural sensitivity, and a growth-oriented mindset.
  • Experience connecting with and supporting students who may be struggling academically.
  • Ability to establish appropriate mentor-student boundaries while remaining approachable, consistent, and available.
  • Ability to build trust, develop meaningful relationships, and promote a positive mentoring environment.
  • Initiative to contribute ideas, follow through on responsibilities, and support program goals.
  • Effective conflict-resolution and problem-solving capabilities, including identifying concerns and implementing practical solutions.
  • Strong organizational and time-management skills, including the ability to balance competing priorities.
  • Ability to perform effectively in fast-paced, high-pressure situations.
  • Adaptability in supporting people with diverse learning styles, preferences, and needs.
  • Availability to work weekends, including either Saturday or Sunday on a regular basis.
  • Ability to collaborate effectively with fellow mentors, instructors, and program administrators.

Nice To Haves

  • Preference is given to applicants who consistently submit logs/TIMs on time and without errors.
  • Preference is given to applicants who respond to all program communications within 24 hours.
  • Preference is given to applicants who promptly complete all program and UVU trainings.
  • Preference is given to applicants who fulfill mentor duties as outlined in the mentor contract.

Responsibilities

  • Oversee an assigned group of 4–6 mentors.
  • Assist other team leads, the Program Director, and the Coordinator in running the Math Mentor Program.
  • Plan and execute biannual training retreats and weekly trainings.
  • Organize and carry out monthly team and program activities.
  • Update, organize, and manage program media and technology.
  • Attend weekly Team Lead meetings.
  • Assist program administrators, members, and participants as needed.
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