Materials Supervisor (OPEN TO CURRENT CSM EMPLOYEES ONLY)

State of Colorado•Golden, CO

1d•Hybrid

About The Position

The Materials Supervisor plays a vital leadership role in supporting daily university operations by ensuring the efficient movement of mail, packages, freight, and materials across campus. This is a highly visible, hands-on leadership role responsible for overseeing distribution services, warehouse operations, and a large student workforce. You will serve as a key partner to campus departments, vendors, and delivery carriers—balancing operational efficiency with excellent customer service in a fast-paced, constantly evolving environment. This role is ideal for someone who thrives in logistics and operations but also enjoys building relationships, leading teams, and solving complex, real-time challenges. About the Team & Environment Distribution Services supports the campus community through the receiving, processing, sorting, and delivery of mail, packages, freight, and surplus materials . Lead a team of 20+ student employees , many with changing schedules and work-study limitations Work across office, warehouse, and campus environments Serve as the face of distribution services , interacting daily with students, faculty, staff, and vendors Operate in a fast-paced, service-driven setting with fluctuating workloads and increasing package volumes

Requirements

MUST BE A CURRENT CSM EMPLOYEE.
Four (4) years of relevant experience in an occupation related to the work assigned to this position, including: Experience in logistics, operations, distribution, mail services, or warehouse management
Demonstrated leadership experience, including supervising teams and/or student employees
Strong organizational and problem-solving skills in a fast-paced environment
Excellent customer service and communication skills
Ability to navigate competing priorities and fluctuating workloads
Familiarity with shipping and mailing processes (USPS knowledge preferred)
Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.

Nice To Haves

Experience working in a college or university environment
Experience managing student employees or early-career staff
Knowledge of campus operations and service delivery models
Prior relevant state service

Responsibilities

Oversee end-to-end campus mail and package services
Develop and optimize delivery routes, schedules, and tracking systems
Ensure compliance with USPS and shipping regulations
Manage bulk mailings, postage accounts, and mailing equipment
Resolve delivery issues, missing packages, and service concerns with professionalism
Maintain accurate delivery directories and improve service processes
Collaborate with departments and carriers to meet evolving campus needs
Support daily warehouse operations including receiving, storage, and distribution
Maintain safe, clean, and well-organized spaces
Evaluate and enforce storage policies—especially for non-stock or oversized items
Partner on space planning and process improvements
Balance limited warehouse capacity with departmental needs and expectations
Supervise, coach, and develop a team of 20+ student employees
Recruit, hire, train, and schedule staff based on operational demand and student availability
Continuously adjust staffing to account for class schedules, work-study limits, and turnover
Foster a positive, accountable, and service-oriented team culture
Provide performance feedback and support employee development
Monitor and manage postage, shipping, and supply budgets
Process billing, credits, and financial reporting
Identify cost-saving opportunities while maintaining service standards