Material Handler II

GOODWILL INDUSTRIES OF SOUTH CENTRAL CALIFORNIA•Bakersfield, CA

3d•$17 - $17•Onsite

About The Position

The Material Handler II receives donated goods and transports, sorts, selects, processes, prices, and displays merchandise. The role supports organizational, team, and individual goals in alignment with Goodwill’s mission, vision, and values. It also involves assisting management, training new Material Handler I employees, maintaining a positive team environment, supporting customer and donor service, keeping accurate records, and maintaining clean and safe work areas. The position requires the ability to lift and carry up to 70 pounds.

Requirements

Minimal ability to read and write.
Ability to present information effectively and respond tactfully, courteously, and cooperatively to questions from groups, managers, employees, clients, customers, and the public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a wide variety of instructions and deal with abstract and concrete variables; exercise judgment, resourcefulness, ingenuity, and initiative.
Effective interpersonal and communication skills for interacting with all levels of management and staff.
Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
High level of integrity and business ethics.
Ability to pick up and carry up to 70 pounds.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

Prior customer service experience.

Responsibilities

Complete opening activities, including preparing doors, cones, trucks, water cooling stations, the donation drive-through, and moving gaylords.
Seal and unseal delivery vehicles.
Audit sorted materials and salvage boxes for quality assurance.
Assist management in developing tailgate topics and training employees on tailgates.
Train new Material Handler I employees on orientation, safety policies and procedures, work duties, and team inclusion.
Help maintain a positive work environment for Material Handlers.
Assist management with opening and closing functions on the production floor.
Respond to Material Handler requests for pricing and other assistance.
Work with store management to identify potential loss-prevention situations.
Assist with processing chemicals, hazardous materials, and other sensitive materials for disposal at designated facilities.
Move, sort, select, and display merchandise according to company procedures.
Tag and hang textiles; price wares, shoes, and furniture; and distribute products to the sales floor.
Receive and process donated goods, direct donors to appropriate locations, and issue receipts or printed information.
Maintain legible records of daily activities, donations, processing counts, and other required reports.
Maintain cleanliness of the donation area, bathrooms, and interior and exterior of the store, including cleaning, waste recovery, and floor care.
Cover coworkers’ breaks cooperatively and work as part of a team.
Prepare salvage items by creating boxes, sorting items, ensuring resale-quality goods are not placed in salvage, and wrapping oversized or bulk furniture and gaylords for transportation.
Build boxed furniture for placement on the sales floor.
Learn pricing lists and price items according to company policies.
Complete closing activities, including door and cone procedures, cleaning water cooling stations, taking down the donation drive-through, moving gaylords, and recovering the sales floor.
Follow safety and loss-prevention policies and procedures.
Provide customer service and maintain a positive image when interacting with the public, including assisting donors with safe donations, helping with carry-outs, and greeting and assisting customers on the sales floor.
Maintain safe work conditions and report and document hazards, potentially hazardous conditions, and unsafe practices or procedures.
Maintain confidentiality and attend required meetings and training sessions.
Perform other duties as assigned.