Master Technician | Chrysler Dodge Jeep Ram FIAT
About The Position
Hendrick Automotive Group is hiring an experienced Master Technician for the Chrysler Dodge Jeep Ram FIAT service team at Hendrick Chrysler Dodge Jeep Ram FIAT of Concord. The role identifies necessary vehicle service and performs repair, maintenance, and diagnostic work to manufacturer standards. Pay is $30–$50 per hour for senior-level technicians, based on skill level, manufacturer certifications, and job performance. The position is based primarily in the service area. It involves moving around vehicles, working in various physical positions, and safely operating power tools and test equipment. The technician may be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions, and must be able to lift up to 50 pounds. Regular interaction with customers, service advisors, and the service manager is required. Scheduled shifts may include evenings, weekends, and holidays. Additional duties may be assigned as needed, and reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Requirements
- High school diploma or equivalent.
- At least 5 years of dealership technician experience.
- Designated Master Technician by the respective manufacturer; ASE Master certification where required.
- Completed manufacturer training, including diagnostics, EV, diesel, and specialty vehicles.
- Completed the manufacturer training necessary to perform all warranty repairs on all model vehicles.
- State inspection/emissions license as required by the state.
- Valid driver's license.
- Thorough knowledge of automotive parts, systems, and technical manuals.
- Proficiency with power tools, test equipment, and shop technology.
- Strong communication skills and ability to interact clearly with customers, service advisors, and management.
- Ability to lift up to 50 pounds.
Nice To Haves
- Automotive technical training is strongly preferred.
Responsibilities
- Examine customer vehicles and identify necessary repairs and maintenance.
- Perform vehicle repairs, maintenance, and diagnostic services efficiently and to manufacturer standards.
- Estimate repair costs and document all services performed.
- Follow dealership and manufacturer service guidelines for all repairs.
- Request necessary parts and effectively use available technologies.
- Maintain CSI scores at or above company standards.
- Maintain an organized, clean, and safe work area.
- Accurately record all hours worked in the company timekeeping system.
- Participate in required training and stay current on manufacturer updates.
Benefits
- Competitive pay of $30 to $50 per hour, based on credentials and performance.
- No-cost employee healthcare, prescription, and life insurance.
- 100% paid manufacturer training and ASE certifications.
- Tools and tuition reimbursement program.
- 401(k) with company match.
- Generous paid time off, vacation, and sick days.
- Technician onboarding program.
- No-cost Employee Assistance Program.
- Employee discounts.
- Comprehensive recognition and rewards programs.
- Career growth potential within one of the largest dealer groups in the country.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
