Master Stylist

Ulta Beauty, Inc. • Ankeny, IA

4d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services, then delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, and contributes to service and retail sales goals. The role also supports store events and promotions, maintains professional knowledge and service standards, and follows safety, sanitation, operational, and loss-prevention procedures. The position requires a cosmetology license and previous relevant work experience.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Consult with guests and make appropriate retail and service recommendations to build guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support exceptional guest experiences.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, safety, sanitation, and infection-control procedures, including applicable state board guidelines.
• Follow service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed