Master Stylist

Ulta Beauty, Inc. • Bullhead City, AZ

6d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. This position delivers quality professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with the equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the described physical demands, including continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, credit, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Build guest relationships through consultations and appropriate product and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support a collaborative guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, service protocols, and applicable state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and ensure readiness for guests.
• Maintain cleanliness and operational standards in the salon and other assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed