Master Stylist

Ulta Beauty, Inc. • Rosemead, CA

13d

About The Position

The Master Stylist engages with guests to understand their hair care needs, consults on appropriate options, and recommends products and services. The role delivers professional salon services with attention to the guest’s overall look and supports the Experience Manager and Assistant Services Manager in service sales, productivity, guest service, and compliance with operating procedures and standards.

The position requires a cosmetology license, relevant prior work experience, a passion for the beauty industry, and strong guest-service and communication skills. The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, promotes products and loyalty offerings, and helps maintain a clean, safe, and compliant salon and store environment. The role works a flexible schedule that includes days, evenings, weekends, and holidays. The stated pay range is $20.00 per hour, with the opportunity for eligible associates to earn services pay, tips, and overtime as applicable. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time benefit eligibility is also described in the posting.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the described physical demands, including continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service, contributing to store goals for retail and service sales, guest loyalty, credit, and retail shrink.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support a collaborative guest experience.
• Explain the benefits of the guest loyalty program, credit, and Ulta Beauty app to guests in the salon and salesfloor.
• Attend required training and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control procedures, and applicable state board guidelines before, during, and after services.
• Follow established service protocols.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions: dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan, overtime as required by law, and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed