Master Stylist

Ulta Beauty, Inc.•Coon Rapids, MN

About The Position

The Master Stylist engages with guests to consult on hair-care needs and recommend appropriate products and services. The role delivers professional salon services with a focus on each guest’s overall look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon services, builds guest relationships and clientele, and helps achieve service and sales goals. The role also supports store events and promotions, collaborates with salon and retail colleagues, follows service and safety procedures, maintains operational standards, and keeps current with industry trends and products.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests and recommend appropriate retail products and services.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
  • Develop guest relationships through consultations and appropriate recommendations; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support guest experience.
  • Share the guest loyalty program, credit offerings, and Ulta Beauty app with guests.
  • Attend mandatory trainings and meetings.
  • Follow company policies, procedures, standards, service protocols, and state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets.
  • Complete other operational tasks as directed.
  • Maintain prompt and regular attendance.

Benefits

  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
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