Master Stylist

Ulta Beauty, Inc.•Webster, TX

14d

About The Position

The Master Stylist engages with guests to consult on hair-care needs and recommend products and services. The role delivers professional salon services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager in service sales, productivity, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of salon and beauty services, develops guest relationships and clientele, and contributes to service and retail sales goals. The role also supports store events and promotions, collaborates with salon and retail colleagues, and follows company policies, service protocols, safety and sanitation procedures, and state-board guidelines. Maintaining salon and store cleanliness and operational standards is part of the position.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, or aptitude to develop skills in all service categories.
Proficiency with equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the physical demands described, including continuous mobility and handling or moving objects during the shift.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
Maintain prompt and regular attendance.
Consult with guests and make appropriate retail and service recommendations to build relationships and clientele.
Serve walk-in and other guests in a timely and efficient manner.
Partner with skin therapists, retail colleagues, peers, and brand partners to deliver a well-rounded guest experience.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory training and meetings for professional development.
Follow company policies, procedures, standards, service protocols, and state-board requirements.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention best practices; protect company assets.
Complete other operational tasks as directed.