Master Stylist

Ulta Beauty, Inc. • Champaign, IL

13d

About The Position

The Master Stylist engages with guests, consults on their hair-care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. The position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, demonstrates and recommends products, and contributes to service and retail goals. The role also supports store events and promotions, maintains professional knowledge, follows service and safety procedures, and helps uphold operational standards.

The position requires a cosmetology license and previous relevant work experience. Work is scheduled flexibly across days, evenings, weekends, and holidays. Physical demands include continuous mobility and coordination, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods. The stated hourly pay range is $15.00–$17.80 or services pay for the workweek under the Company’s Services Compensation Plan. Eligible associates may also earn legally required overtime and tips from service guests.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail-shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate product and service recommendations.
• Serve walk-in and other guests in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
• Attend mandatory training and meetings for ongoing professional development.
• Know and follow company policies, procedures, and standards.
• Follow safety, sanitation, infection-control, and state board guidelines before, during, and after services.
• Follow established service protocols.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain operational standards and cleanliness in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Perform other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed