Master Stylist

Ulta Beauty, Inc. • Rapid City, SD

3d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager through a focus on performance, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, develops guest relationships and clientele, contributes to service and retail sales goals, and supports in-store events and promotions. The role also maintains salon and store standards, follows safety and sanitation procedures and state board guidelines, and attends required training and meetings.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals required for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support a collaborative guest experience.
• Explain the guest loyalty program, credit offerings, and Ulta Beauty app to guests.
• Attend mandatory trainings and meetings for continued professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
• Follow established service protocols and use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
• Perform other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed