Master Stylist

Ulta Beauty, Inc. • The Colony, TX

7d

About The Position

The Master Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with a focus on the guest’s total look and supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
• Maintain prompt and regular attendance.
• Develop guest relationships through consultations and suitable product and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to collaborate on guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Follow service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed