Master Stylist

Ulta Beauty, Inc.•Toms River, NJ
•Onsite

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. This role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager through a focus on performance, guest service, and operating procedures and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Master Stylist performs a range of hair and beauty services, builds guest relationships and clientele, makes relevant retail and service recommendations, and contributes to store sales and productivity goals. The role also supports in-store events and promotions, participates in training, follows safety and sanitation procedures and state board guidelines, and maintains salon and store operational standards. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. Working conditions include continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for extended periods, and continuous coordination and manipulation of objects.

Requirements

  • Cosmetology license.
  • Previous relevant work experience is required.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and understand their ingredients and benefits.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest experiences.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory training and meetings for professional development.
  • Follow Ulta Beauty policies, procedures, standards, and service protocols.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
  • Complete other operational tasks as directed.
  • Maintain prompt and regular attendance.

Benefits

  • Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates may receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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