Master Stylist

Ulta Beauty, Inc. • Aurora, CO

6d • Onsite

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, builds guest relationships and clientele, recommends and sells products, and contributes to store sales, loyalty, and guest-experience goals. The role also supports in-store events and promotions, follows service, safety, sanitation, and operational procedures, and maintains assigned areas and equipment. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, lightening, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate products to guests and recommend retail and service options based on consultations.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits.
• Maintain prompt, regular attendance.
• Serve guests, including walk-ins, in a timely and efficient manner and build guest relationships and clientele.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners.
• Explain the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings.
• Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
• Follow service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed