Master Stylist

Ulta Beauty, Inc.•Hopkinsville, KY

4d•Onsite

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional salon services with an emphasis on the guest’s overall look, while supporting the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of salon services, builds guest relationships and clientele, recommends products and services, and contributes to store sales and guest loyalty goals. The role also supports in-store events and marketing initiatives, maintains knowledge of industry trends, and follows salon safety, sanitation, infection-control, operational, and dress-code standards. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals required for technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to remain mobile and stand for long periods during shifts; continuously lift or move up to 10 pounds; frequently bend, reach, and twist; and continuously coordinate and manipulate objects.

Responsibilities

Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and understand their ingredients and benefits.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
Attend required trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, standards, service protocols, and state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and ensure guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.
Maintain prompt and regular attendance.