Master Stylist

Ulta Beauty, Inc. • Chandler, AZ

6d

About The Position

The Master Stylist engages with guests to consult on hair-care needs and recommend products and services, then delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends and sells products and services, and helps deliver a consistent, exceptional guest experience. The role also supports store goals, events, training, salon operations, cleanliness, safety, and compliance with company policies and state board guidelines.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to meet the physical demands of the role, including continuous mobility and handling or moving items up to 10 pounds, frequent bending, reaching, and twisting, prolonged standing, and continuous coordination and manipulation of objects.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Build guest relationships through consultations and appropriate product and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Promote the guest loyalty program, credit, and Ulta Beauty app to salon and salesfloor guests.
• Attend mandatory training and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, safety, sanitation, and infection-control procedures, including state board guidelines.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and perform other assigned operational tasks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed