Master Stylist

Ulta Beauty, Inc.•Bloomington, MN

About The Position

The Master Stylist engages with guests to understand their hair care needs, recommend products and services, and deliver quality professional services focused on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to performance, guest service, operating procedures, and compliance. It requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of hair and beauty services, builds guest relationships and clientele, and contributes to service and retail sales goals. The position also supports store events and promotions, keeps informed about industry trends, follows safety and sanitation procedures, maintains operational standards, and complies with company policies and state board guidelines. Work requires a flexible schedule that includes days, evenings, weekends, and holidays, along with continuous mobility and other physical activity during shifts.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency in using equipment and chemicals needed for technical work.
  • Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests and recommend appropriate retail and service options.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Develop guest relationships through consultations and appropriate recommendations; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to deliver a total-store guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, service protocols, and state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
  • Maintain prompt, regular attendance and perform other assigned operational tasks.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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