Master Stylist

Ulta Beauty, Inc. • Wenatchee, WA

10d

About The Position

The Master Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of hair and related services, develops guest relationships and clientele, and contributes to service and retail sales goals. The position also supports in-store events and promotions, collaborates with salon and retail colleagues, follows service and safety procedures, and maintains salon and store operating standards. Work schedules are flexible and include days, evenings, weekends, and holidays. The role involves continuous mobility and coordination during shifts, standing for long periods, frequent bending, reaching, and twisting, and continuous lifting or moving of up to 10 pounds.

The role requires a cosmetology license and previous relevant work experience. The posted pay range is the higher of $17.13–$20.20 per hour or services pay under the Company’s Services Compensation Plan. Eligible associates may also receive overtime pay as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency in using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the physical demands of the role, including continuous mobility and object coordination, standing for long periods, frequent bending, reaching, and twisting, and continuous lifting or moving of up to 10 pounds.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail-shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver an exceptional guest experience.
• Communicate the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for continuous professional development.
• Follow Ulta Beauty policies, procedures, and standards, including safety, sanitation, infection control, and state board guidelines.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned store areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code and loss-prevention best practices; protect company assets through exceptional guest service.
• Maintain prompt, regular attendance and complete other operational tasks as directed.

Benefits

• Paid time off for eligible full-time associates.
• Health insurance for eligible full-time associates.
• Dental insurance for eligible full-time and part-time associates.
• Vision insurance for eligible full-time and part-time associates.
• Life insurance for eligible full-time and part-time associates.
• Disability benefits for eligible full-time and part-time associates.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed