A-Level/Master Automotive Technician

Asbury Automotive Group•Midlothian, VA

13d

About The Position

The Master or Level “A” Service Technician is responsible for understanding and completing complex work needed to repair customer vehicles. The role involves diagnosing and repairing major components, removing and replacing parts, and working with vehicles from a particular manufacturer line. Technicians are expected to be familiar with manufacturer systems and certifications, including engine mechanical and control systems, electrical systems, hydraulic brakes, suspension, heating and air conditioning, instruments and gauges, drivability, intermittent issues, and noises.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver's license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Perform work on repair orders efficiently and accurately in accordance with dealership and factory standards.
Examine assigned vehicles to identify additional safety or service work that is required or recommended.
Complete a multi-point inspection form for each vehicle.
Document work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Conduct road tests when necessary and practical to determine needed work and confirm successful repairs.
Use product and technical training provided by the manufacturer and management, and participate in manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
Complete required work, notations, and timekeeping for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Perform diagnosis and repair at all levels on automobiles and/or light trucks.
Use handheld devices to diagnose malfunctions.
Assist fellow shop technicians with vehicle diagnosis.
Participate in training and developing novice team members and technicians.
Ensure customer vehicles are returned as clean as they were before service.
Complete required training for compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
Comply with applicable laws and company policy regarding safeguarding customer vehicles, property, and information.

Benefits

Weekly pay of $32–$46 per hour, dependent on experience.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings and flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Pet insurance.
Digital career path tool and continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Technician student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Community service initiatives that include paid volunteer hours.
Employee referral program with bonus opportunities.