About The Position

Dr. Wilkinson's Backyard Resort & Mineral Springs is seeking full-time and part-time Massage Therapists to provide professional, therapeutic, and rejuvenating massage therapies and body treatments to spa guests. The role pays $16.99 per hour, with the potential to earn $40.00–$62.00 per service provided, including tips. Weekend availability is required. The therapist performs massage and bodywork services according to established protocols and treatment times, responds promptly and professionally to guest needs, and contributes to spa operations, cleanliness, safety, training, promotions, and sales. This is a non-exempt position that requires standing and moving at least 75% of the time.

Requirements

  • Adhere to state sanitation laws and requirements.
  • Ability to learn new spa services to meet the needs of the spa.
  • Excellent interpersonal skills and ability to work well with coworkers and the public.
  • Courteous, friendly, and professional manner.
  • Understanding of sales and the importance of meeting goals.
  • Trustworthy and reliable.
  • Patience and tact to accommodate customer needs and resolve occasional difficult situations.
  • Weekend availability is required.

Responsibilities

  • Perform massage and bodywork services, including table and chair massage, body treatments, bath treatments, and foot treatments, following established protocols and allotted treatment times.
  • Respond to guest needs and requests in a timely and professional manner, providing personalized service with an enthusiastic and helpful attitude.
  • Conserve and monitor spa supplies and assets.
  • Complete daily shift checklists, replenish supplies, clean equipment, and restock laundry.
  • Attend scheduled treatment and product knowledge training sessions and mandatory meetings.
  • Maintain high standards of service, cleanliness, and workplace safety.
  • Assist with training other team members as directed.
  • Assist with special projects, events, and promotions as needed.
  • Promote spa services and products throughout the property, and market the spa internally and externally, including attending events and building relationships when requested.
  • Use available time to assist with spa operations as requested.
  • Upsell treatments when appropriate and provide written recommendations for home-care products and treatments when appropriate.
  • Represent the spa and hotel in a positive and professional manner.
  • Comply with company policies and procedures; report suspicious occurrences and hazardous conditions immediately.
  • Follow company safety standards, including proper equipment handling, and keep work areas clean and safe.
  • Perform other tasks, including cross-training, as directed.

Benefits

  • Double pay on company-recognized holidays when worked.
  • Discounted hotel stays within Modus/PM Portfolio.
  • Access to a portion of earned wages before payday.
  • Paid sick leave.
  • Free online therapy.
  • Employee referral program.
  • Tuition reimbursement opportunities.
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