Bar Supervisor (Full-Time) | Dr. Wilkinson's Backyard Resort & Mineral Spring | Calistoga, CA

PM Hotel Group•Calistoga, CA

3d•$22 - $23•Onsite

About The Position

Dr. Wilkinson’s Backyard Resort and Mineral Springs is an iconic resort and spa destination in Calistoga, featuring refreshed guest rooms, a restaurant, a re-imagined spa, mineral pools, and traditional mud bath treatments. The Bar Supervisor oversees bar operations, staff coverage and training, inventory and purchasing, financial controls, guest service, events, and bar activations. The role also includes preparing beverages and performing bar setup, cleaning, safety, and closing duties. This is a non-exempt position that requires standing and moving at least 80% of the time. The job description may change at the Company’s discretion and does not create an employment contract; associates remain at-will.

Requirements

Fluent in English, verbally and in writing.
High school diploma or equivalent, with basic reading, writing, and math skills.
At least one year of food service experience.
Basic knowledge of food and beverage products, service standards, and procedures.
Knowledge of liquor brands, beer, wine, champagne, and non-alcoholic beverages, including designated glassware, preparation methods, and garnishments.
Excellent interpersonal skills and the ability to work well with coworkers and the public.
Courteous, friendly, and professional manner; ability to work as a team player.
Ability to work productively with little supervision, handle pressure and multiple tasks, and meet high service-quality standards while staying organized and efficient.
Ability to communicate effectively with guests and staff and to read and write for orders, cocktail descriptions, and paperwork.
Basic math skills for handling cash and credit.
Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local or state government.
Must meet the state’s legal age requirements and possess a valid liquor serving license if required by state law.
Ability to work nights, weekends, and/or holidays; weekend availability is required.
Ability to work at a fast pace under pressure; stand and move at least 80% of the time; handle, carry, or lift items weighing up to 50 pounds; move about the bar, lounge, and kitchen; and bend, stoop, kneel, and lift.

Nice To Haves

Formal bartending training.

Responsibilities

Follow procedures for securing and storing liquor, inventory, equipment, and funds; process guest payments, balance the cash drawer, and account for POS tickets and spillage.
Order or replenish supplies, inventory, uniforms, and products; maintain par levels, conduct monthly inventory, track spending against product revenue, report and record waste, and submit invoices before month-end.
Schedule employees to ensure proper coverage, communicate and enforce policies, monitor performance, recommend staffing or disciplinary actions in accordance with company policies, and alert management to potentially serious issues.
Train staff in bar practices and product knowledge, ensure required certifications, and provide the tools and equipment needed to perform their work.
Promote teamwork and quality service through daily communication and coordination with other departments.
Greet guests, promote house drinks, use upselling skills, prepare requested beverages according to recipes and pouring standards, and make appropriate service recovery gestures.
Monitor guest behavior and alcohol consumption, stop alcohol service when appropriate, report incidents involving excessive consumption or impairment, and check identification when a guest’s age is questionable.
Set up the bar with liquor, mixers, ice, garnishes, glassware, and supplies; perform pre- and post-shift side work.
Inspect the bar and equipment daily; clean the bar and surrounding areas, sweep and mop the floor, and maintain tableware and serving equipment to minimize breakage.
Work with the General Manager and Sales to execute events in the bar or elsewhere on campus, and create weekly bar activations to attract the public and generate revenue.
Secure liquor before, during, and at the close of each shift and inventory unused liquor and beverages.
Follow company policies and safety standards; report suspicious occurrences, hazardous conditions, service issues, and safety issues promptly; maintain clean and safe work areas.
Attend mandatory meetings and perform other directed tasks, including cross-training.