Bar Supervisor (Full-Time) | Dr. Wilkinson's Backyard Resort & Mineral Spring | Calistoga, CA

PM New•Calistoga, CA

3d•Onsite

About The Position

The Bar Supervisor oversees bar operations at Dr. Wilkinson's Backyard Resort & Mineral Spring in Calistoga, California. The role manages inventory, ordering, staffing, training, service quality, costs, and security of liquor, supplies, cash, and financial transactions. The supervisor serves guests, prepares beverages to established recipes and pouring standards, monitors responsible alcohol service, and coordinates with management and other departments to support events and revenue-generating bar activations. The position also involves maintaining bar cleanliness and equipment, completing opening and closing side work, tracking product costs and waste, submitting invoices, and ensuring POS transactions are properly reconciled. The supervisor is expected to follow company policies and safety standards, report hazards and service issues, attend required meetings, and perform other assigned tasks, including cross-training. This is a non-exempt position requiring standing and moving at least 80% of the time.

Requirements

Fluent English verbal and written communication skills.
High school diploma or equivalent, with basic reading, writing, and math skills.
At least one year of food service experience.
Basic knowledge of food and beverage products, service standards, and procedures.
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishes.
Excellent interpersonal skills; courteous, friendly, and professional manner; and ability to work well with co-workers and the public.
Ability to work productively with little supervision, under pressure, and at a fast pace while handling multiple tasks.
Organized and efficient, with the ability to meet high service-quality standards.
Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local or state government.
Must meet the state's legal age requirements and have a valid liquor serving license if required by state law.
Availability to work nights, weekends, and/or holidays; weekend availability is required.
Ability to stand and move at least 80% of the time and to handle, carry, or lift items weighing up to 50 pounds.
Ability to move about the bar, lounge, and kitchen and to bend, stoop, kneel, and lift.

Nice To Haves

Formal bartending training.

Responsibilities

Secure and properly store liquor, bar inventory, equipment, cash, and other financial transactions.
Order and replenish supplies, inventory, uniforms, and products; maintain par levels and minimize waste and breakage.
Conduct monthly inventory, track spending and product performance, keep beverage costs within allocated costs, record waste, and submit invoices before month-end.
Schedule employees to ensure adequate coverage; communicate and enforce policies and procedures; monitor performance and recommend staffing or disciplinary actions in accordance with company policies.
Train staff in bar practices, product knowledge, required certifications, and use of job-related tools and equipment.
Coordinate daily with other departments and work with the GM and Sales to execute events and create weekly bar activations that draw guests and drive revenue.
Greet guests, promote house drinks, use upselling skills, prepare requested beverages, and follow pouring standards and recipes.
Monitor guest behavior and alcohol consumption, stop service when appropriate, notify management of incidents, and check identification when required.
Set up the bar and perform pre- and post-shift side work, including preparing garnishes and replenishing supplies.
Inspect bar cleanliness and equipment, clean work areas and floors, and care for tableware and serving equipment to minimize breakage.
Reconcile POS activity nightly and account for tickets and spillage.
Make appropriate service recovery gestures to support guest satisfaction and report service or safety issues.
Follow company policies and safety standards, report suspicious occurrences and hazards, attend mandatory meetings, and perform other assigned tasks, including cross-training.