Massage Therapist (On-Call)

Omni Hotels & Resorts•Houston, TX

5d•Onsite

About The Position

The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. The therapist works as part of the spa therapy team to provide a high standard of treatment and create a restorative experience that helps guests rest, relax, and regain balance and harmony. The role includes preparing treatment rooms, handling laundry, maintaining sanitation of work areas and equipment, using professional stock in accordance with PAR levels, following treatment procedures and timing, and ensuring guests receive a completed prescription form after each service. Therapists are also expected to encourage upgrades and achieve a minimum of 10% in retail sales.

Requirements

At least 1 year of massage therapy experience, preferably in an upscale salon or spa.
Proficient in traditional and modern forms of massage.
Maintain a professional appearance.
Clearly and pleasantly communicate in English with guests, management, and coworkers.
Active Massage Therapist License.
Active TABC Certification.
Ability to comply with State Board sanitation and sterilization procedures.
Responsible and dependable, with the ability to fulfill scheduling needs.
Commitment to exceeding customer expectations and strong attention to client needs.
Ability to work under pressure and manage back-to-back appointments in a high-volume, 4-diamond environment.
Able to lift and carry up to 20 pounds, with frequent bending, overhead reaching, and twisting.
Able to stand and/or sit for extended periods or an entire work shift, and perform repetitive motions with consistent use of hands and arms.
Available to work a flexible schedule, including weekends and holidays.

Nice To Haves

Massage therapy experience in an upscale salon or spa.

Responsibilities

Provide high-standard spa treatments as part of the spa therapy team, creating a sensory journey that helps guests rest, relax, and regain balance and harmony.
Set up treatment rooms according to procedures and dispose of laundry in a timely manner.
Maintain sanitation of work areas and equipment according to state board guidelines.
Use professional stock in compliance with PAR levels to help reduce product waste.
Begin and end treatments at the published times and follow all treatment procedures.
Ensure each guest departs with a completed prescription form after every service.
Encourage upgrades and produce a minimum of 10% in retail sales per day, week, or month.
Complete other duties as assigned by management.