Marketplace Attendant

Marriott•Philadelphia, PA

About The Position

The Marketplace Attendant handles opening and closing tasks and maintains clean, stocked work and service areas. The role takes and enters guest orders, processes payments, prepares and presents food and beverages, and performs cashier duties, including balancing and securing the bank. The attendant also follows company, safety, security, and service standards; maintains a professional appearance; protects company information and assets; and works collaboratively to provide a welcoming guest experience.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to read and visually verify information, including small print, and visually inspect tools, equipment, or machines.
Ability to stand, sit, or walk for extended periods or an entire shift; move through narrow, confined, or elevated spaces; and move over sloping, uneven, or slippery surfaces.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Responsibilities

Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors.
Set up, stock, and maintain work areas, counters, tables, and tools; stock ice, glassware, and paper supplies and transport supplies to beverage areas.
Wash soiled glassware, dishes, utensils, work areas, tables, and equipment; remove soiled wares and bus counter areas and tables.
Enter and record customer orders in the cash register and MICROS systems, collect payment, and prepare food, coffee beverages, and wine or beer orders.
Present orders to guests promptly and in accordance with standards; ensure appliances are turned on or off at appropriate times.
Obtain change for expected business; count the bank at shift end, complete cashier reports, resolve discrepancies, drop off receipts, and secure the bank.
Secure beers, wines, coolers, cabinets, and storage areas.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; and complete required safety training and certifications.
Maintain a clean and professional appearance and uniform, protect proprietary information and company assets, and meet quality expectations and standards.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, develop positive working relationships, and support team goals.
Perform other reasonable job duties as requested.