Accounts Receivable Lead

CharterUP • Atlanta, GA

5h • $75,000 - $85,000 • Hybrid

About The Position

The Marketplace Accounts Receivable Lead oversees accounts receivable operations for marketplace transactions. The role is responsible for timely collection of outstanding payments, accurate financial reporting, and efficient cash flow management. The Lead works with internal teams, vendors, and other stakeholders to improve AR processes while maintaining relationships and complying with company policies and financial regulations.

This position leads invoicing and collections, monitors outstanding balances, reduces days sales outstanding, reviews AR performance, supports reconciliations and closing processes, and helps manage customer creditworthiness and chargeback disputes. The Lead also trains and mentors junior AR staff and collaborates with CharterUP’s Product Team on customer-centered processes and payment-experience automation.

The role is listed as hybrid in Atlanta. CharterUP describes itself as remote-first, with role-specific expectations for office attendance shared during the hiring process.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• At least 3 years of experience in accounts receivable, credit and collections, or related financial roles.
• At least 1 year of experience in a supervisory capacity.
• Strong knowledge of marketplace AR processes, invoicing, collections, and reconciliation.
• Proficiency in financial systems, ERP software, and Microsoft Excel.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and negotiation skills for managing vendor relationships.
• Detail-oriented, with the ability to manage multiple tasks and deadlines.

Nice To Haves

• Experience working with marketplace transactions and large-scale accounts receivable operations.

Responsibilities

• Lead and manage marketplace accounts receivable operations, including timely invoicing and collections.
• Monitor accounts and follow up on outstanding balances to minimize delinquency and improve cash flow.
• Develop and implement practices and strategies to improve AR processes and reduce days sales outstanding (DSO).
• Work with Sales, Finance, and Customer Support to resolve billing discrepancies and disputes.
• Analyze AR aging reports, track performance metrics, and provide regular updates to leadership.
• Develop and monitor customer creditworthiness processes to limit bad debt.
• Reconcile accounts and resolve payment discrepancies in a timely manner.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Train and mentor junior AR staff, promoting continuous improvement and accountability.
• Support month-end and year-end close by providing accurate AR data and reports.
• Use financial software and ERP systems to streamline AR operations and reporting.
• Assist with chargeback disputes, respond to disputes promptly, and work with the merchant processor to resolve discrepancies.
• Work with the Product Team to develop customer-centered processes and automation that improve the payment experience.

Benefits

• Medical, dental, and vision insurance; U.S. employee premiums are covered 100%.
• Mental health support and virtual care.
• Gym discounts and family-building benefits.
• Paid time off; U.S. employees receive 15 days, increasing to 20 days after 2 years.
• Eight paid holidays for U.S. employees.
• Company-paid life, short-term disability, and long-term disability insurance where available.
• Referral bonuses for bringing top talent to the team.
• 401(k) plan for U.S. employees; region-specific savings programs internationally where applicable.
• Choice of Mac or PC, plus a monitor, keyboard, and mouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level