Marketing Support Specialist

Cox Communications • Carleton, MI

18d • Hybrid

About The Position

Cox Automotive is seeking a Marketing Support Specialist to join the Manheim Field Marketing team and support auctions and clients. The role executes tactical marketing efforts for assigned auction locations, including email, phone outreach, social media, and sales enablement. It also coordinates each location’s physical and digital presence, ensuring signage and point-of-sale materials are correctly placed, visible to clients, and consistent with Manheim brand guidelines. The position helps shape the sale-day experience through client engagement and in-lane promotions, and supports location websites, social media platforms, and sales enablement content.

The specialist partners with field marketing and auction leaders, builds relationships with field sales and dealer and commercial clients, manages promotional items and budgets, and provides weekly performance recaps. The position is hybrid, with the posting also specifying full-time, onsite work Monday through Friday. Travel to assigned Manheim locations, regional meetings, or the home office may be required, estimated at 5%.

Requirements

• High school diploma or GED and 3 years of experience in a related field; alternatively, any degree or certification beyond a high school diploma/GED in a related discipline and up to 1 year of experience, or 5 years of experience in a related field.
• 0–1 year of marketing experience.
• Excellent written and verbal communication, interpersonal, and organizational skills.
• Knowledge of the Microsoft Office suite.
• Ability to work in a high-performing, fast-paced environment.
• Ability to adapt positively to an ever-changing industry and changing circumstances.
• Ability to work under time constraints and meet deadlines.
• Ability to sit or stand for long periods of time.
• Physical ability and mental acuity to perform the duties successfully within required timeframes and meet business requirements.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.
• Must clear a pre-employment drug test.

Nice To Haves

• Bachelor’s degree in marketing, advertising, or business.
• Previous experience in the automotive industry.
• Knowledge of Salesforce or another CRM platform.

Responsibilities

• Partner with the Sr. Manager/Manager, Field Marketing to understand objectives and goals for assigned auction locations.
• Execute tactical marketing efforts, including email, phone outreach, social media, and sales enablement.
• Coordinate the overall presence of assigned locations, ensuring physical and digital signage and point-of-sale materials are properly placed, visible, and aligned with Manheim brand guidelines.
• Engage with clients in auction lanes and facilitate in-lane promotions and activities to influence the sale-day experience.
• Contact targeted clients by phone to discuss special sales, obtain feedback, or address specific business needs as needed.
• Build relationships with auction leadership, field sales, and key dealer and commercial clients.
• Manage giveaway and promotional items and perform monthly audits of allotments.
• Manage assigned auction locations’ websites, social media platforms, and sales enablement content.
• Provide weekly recaps on sale and client performance to field and auction leadership.
• Understand monthly budget expectations and ensure spending is expensed appropriately.
• Learn and use multiple marketing and reporting tools.
• Participate in weekly marketing team meetings.
• Travel to assigned locations as required.
• Assist with other auction-related duties as needed.

Benefits

• Competitive salary and bonus/incentive plans.
• Work-life balance, flexible time-off policies, and accommodating work schedules.
• Comprehensive healthcare with multiple options for individuals and families, including medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies.
• Fertility coverage and adoption assistance.
• Pet insurance.
• Employee discounts.
• At least 16 hours of paid time off per month and seven paid holidays per calendar year.
• Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
• Sick leave and flexible vacation/wellness days may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED