Marketing Services Manager

Raising Cane's•Plano, TX

About The Position

The Marketing Services Manager works within the Creative Services department to support branding and company initiatives. This role manages creative requests from intake through delivery, coordinating with requesters, designers, internal reviewers, and production teams. The manager ensures projects are accurate, on-brand, and delivered on time across print, apparel, digital, broadcast, and other media. The position oversees project workflows, timelines, budgets, communication, approvals, status reporting, and production handoffs, while helping improve creative development processes.

Requirements

  • 4–6 years of experience in creative project management, with responsibility for project timelines, communication, and execution.
  • Bachelor’s degree in Marketing or a related field.
  • Understanding of marketing, creative, and design workflows.
  • Experience collaborating with graphic designers, production teams, and key stakeholders.
  • Strong time-management, project-management, and organizational skills.
  • Excellent verbal, written, and interpersonal communication skills, with the ability to collaborate cross-functionally across various role levels.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Nice To Haves

  • Experience within the QSR industry.

Responsibilities

  • Manage end-to-end creative project workflows, including timelines, budgets, and communication.
  • Support creative development across print/POP, apparel, digital, packaging, signage, and traditional media.
  • Collaborate with departments across Brand, RSO, and Operations to align and execute creative needs.
  • Communicate with requesters to ensure all necessary project information is provided.
  • Collaborate with designers to ensure projects are accurate, effective, and timely.
  • Provide strategic direction and support to internal and external creative teams.
  • Ensure projects follow the defined approval process.
  • Provide project status updates to the internal team and key stakeholders.
  • Maintain accurate workload reports and flag team bandwidth or timeline concerns.
  • Coordinate production handoffs and vendor routing for approved creative.
  • Identify and recommend improvements to creative development processes.
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