Marketing Sales Representative

NHC Careers•Knoxville, TN

About The Position

The Marketing Sales Representative identifies, cultivates, and manages referral relationships and partnership opportunities in the behavioral health space for Knoxville Center for Behavioral Medicine, a comprehensive inpatient behavioral health hospital. The hospital provides acute behavioral health care and outpatient treatment to adults and geriatric adults experiencing crises related to severe behavioral health symptoms and/or substance use disorders. This role supports a 64-bed acute inpatient setting serving adult and geriatric patients, with a focus on behavioral health and addiction treatment, acute intervention, and short-term stays. The hospital operates through professional partnerships between National Health Corporation (NHC), Tennova Healthcare, and the University of Tennessee Medical Center. The position works with hospital leadership and partners to expand awareness of services, support referral-to-admission transitions, and help patients and families navigate treatment options.

Requirements

  • Associate’s or bachelor’s degree in Marketing, Business, Healthcare Administration, Psychology, Social Work, or a related field.
  • At least 2 years of experience in healthcare marketing or sales; behavioral health experience is preferred.
  • Strong organizational and time-management skills, with the ability to work independently.
  • Proficiency with CRM systems such as Salesforce and the Microsoft Office Suite.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Behavioral health experience in healthcare marketing or sales.

Responsibilities

  • Collaborate with hospital leadership and joint-venture partners to develop and strengthen community partnerships and expand awareness of NHC Behavioral Health services across the local region and beyond.
  • Conduct outreach, follow-up meetings, and tours with referral sources, patients, and families.
  • Clearly communicate levels of care and programming, including adult, geriatric, dual-diagnosis, crisis stabilization, and outpatient step-down programs.
  • Guide patients and families toward appropriate treatment, address concerns, and remove barriers to admission.
  • Partner with admissions, clinical, and medical staff to ensure smooth referral-to-admission transitions.
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