Sales & Marketing Representative

McCann•Toledo, OH

About The Position

The Sales & Marketing Representative builds relationships with existing customers and referral sources, promotes ServiceMaster Restore to prospective clients, and supports the organization’s growth while upholding ServiceMaster Brands’ core values: Honor God in All We Do, Help Our Team Develop, Build Client Relationships, and Grow Profitably. The role includes customer and referral-source engagement, social media, marketing campaigns, event coordination, administrative support, and use of web-based management and tracking systems. Local and regional travel and participation in after-hours business events and an on-call rotation are required. The stated schedule is Monday through Thursday, 8:30 a.m. to 4:00 p.m.; Friday hours may vary based on events or workload.

Requirements

High school graduate or equivalent.
6–12 months of sales experience or prior sales training.
Valid driver’s license with approved driving privileges.
Strong verbal and written communication skills.
Strong customer service skills.
High motivation and a strong work ethic.
Ability to build rapport naturally and establish trust to develop lasting customer relationships.
Ability to present information to customers one-on-one and in small groups.
Aptitude for basic math and budgeting.
Flexibility to attend after-hours business events.
Ability to travel locally and regionally for trade shows, training, and networking.

Nice To Haves

College degree preferred.

Responsibilities

Create, manage, and maintain key relationships with insurance agents, adjusters, and customers.
Assist management with coordinating recruiting or organizational events.
Assist with administrative work during CAT mode, which may fall outside normal business hours.
Maintain a consistent social media presence on common platforms to support employee and customer engagement.
Represent ServiceMaster by McCann positively.
Plan and execute campaigns for promotions, events, service launches, and amenities.
Operate and manage efforts in Restore365, the company’s web-based management system.
Ensure customer satisfaction with agents, adjusters, and customers during services and develop additional prospects.
Use Luxor Tracking, Restore365, and the Pipeline notetaking system.
Prepare documents for job file reviews with current and prospective clients.
Document and report on key referral-source relationships weekly and monthly.
Participate in Continuing Education (CE) classes and coordinate and schedule related events.
Participate in the on-call rotation schedule.