Marketing Sales Representative

AdamsPlace•Knoxville, TN

About The Position

Knoxville Center for Behavioral Medicine is a comprehensive inpatient behavioral health hospital providing acute behavioral health care and outpatient treatment to adults and geriatric adults experiencing crises related to severe behavioral health symptoms and/or substance use disorders. The Marketing Sales Representative identifies, cultivates, and manages referral relationships and partnership opportunities in the behavioral health space. The role works with hospital leadership and joint-venture partners to build community partnerships and increase awareness of the hospital’s services. It supports patients and families in navigating care options and admission, and works with admissions, clinical, and medical staff to coordinate transitions from referral to admission. The hospital offers a 64-bed acute inpatient setting focused on behavioral health and addiction treatment, with short-term stays and services for adults and geriatric clients. The organization partners with National Health Corporation (NHC), Tennova Healthcare, and the University of Tennessee Medical Center.

Requirements

  • Associate or bachelor’s degree in Marketing, Business, Healthcare Administration, Psychology, Social Work, or a related field.
  • At least 2 years of experience in healthcare marketing or sales.
  • Strong organizational and time-management skills and the ability to work independently.
  • Proficiency with CRM systems such as Salesforce and the Microsoft Office Suite.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Behavioral health experience is preferred.

Responsibilities

  • Collaborate with hospital leadership and joint-venture partners to develop and strengthen community partnerships and expand awareness of NHC Behavioral Health services locally and beyond.
  • Conduct outreach, follow-up meetings, and tours with referral sources, patients, and families.
  • Clearly communicate levels of care and programming, including adult, geriatric, dual-diagnosis, crisis stabilization, and outpatient step-down programs.
  • Guide patients and families toward appropriate treatment, address concerns, and remove barriers to admission.
  • Partner with admissions, clinical, and medical staff to ensure smooth referral-to-admission transitions.
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