Marketing Resource Manager

AscentekGolden Valley, MN
10d$72,000 - $80,000

About The Position

The Creative Resource Manager is the connector between requestors, the marketing team, product partners and external agencies. This role maintains the intake, prioritization, resourcing and accountability of marketing requests ensuring the right work gets done by the right people at the right time.

Requirements

  • Bachelor’s degree in Marketing, Advertising, Communications, Business Administration or a related field
  • 5+ years of experience in creative project management
  • Experience with project tracking software
  • Organized and deadline-driven with the ability to handle multiple priorities
  • Excellent communicator, both written and verbal, with a wide range of stakeholders, including individual contributors, senior leadership and customers
  • Tenacious and constructively assertive, with the confidence to enforce standards
  • Approachable, positive and trusted as a partner
  • Strong problem‑solving skills with a continuous improvement mindset
  • Exceptional attention to detail, follow‑through and accountability

Nice To Haves

  • Experience with packaging creation workflows
  • ERP system experience
  • Agency or agency‑like environment experience

Responsibilities

  • Serve as the single point of accountability for all incoming marketing requests
  • Review all requests for clarity, completeness, scope and alignment to priorities; partner with requestors to improve and refine the intake process
  • Train internal teams and stakeholders on the request process and expectations, providing refreshers as needed
  • Assign work to creative, content and product management teammates based on workload, skillset and business priority
  • Lead ongoing prioritization and capacity conversations with sales, marketing, other internal stakeholders and leadership partners
  • Proactively flag risks, bottlenecks and tradeoffs and drive resolution.
  • Develop and articulate a long‑term resourcing strategy for the marketing team
  • Partner with marketing leaders to forecast demand and plan for future capacity
  • Facilitate clear, consistent communication between requestors and project teams throughout the lifecycle of work and ensure deadlines are met
  • Maintain accurate project status and ensure stakeholders have visibility into progress and changes
  • Create, manage and evolve KPIs that are relevant to stakeholders
  • Use data and insights to identify trends, friction points and opportunities for improvement
  • Lead continuous improvement efforts across request types, balancing efficiency, quality and team sustainability
  • Ensure adherence to marketing and customer budgets, as applicable
  • Act as the primary intake and coordination point for engaging external agencies
  • Identify, source and manage freelance and contract talent as capacity or expertise gaps arise

Benefits

  • Medical Plan options, including fertility coverage and free mental health and telehealth coverage
  • Dental and Vision Insurance
  • FSA/HSA options
  • Paid parental leave
  • Company-provided short-term disability, long-term disability, and life insurance
  • Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
  • 401(k) with a generous company match
  • Pet Insurance Benefits
  • Tuition reimbursement
  • 21 Paid Days Off
  • 7 Paid Holidays
  • Short-term Incentive Plan (STIP), ask your Talent Partner for details
  • Dress For Your Day (casual dress environment)
  • Paid comprehensive on-the-job training
  • Company phone provided
  • Company computer provided
  • Career advancement opportunities
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