Leasing Consultant- Populus Westside

Gallery Residential•Atlanta, GA

4d•Onsite

About The Position

The Marketing Representative coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position requires reliable, punctual physical attendance at the designated worksite and is scheduled for 40 hours per week, with weekend availability when scheduled. The role works with on-site team members to prioritize solutions, understand community needs, manage projects, and support change initiatives. The Marketing Representative also represents the company with residents, prospective residents, associates, and stakeholders, and may participate in community or industry activities that support the company and professional development.

Requirements

High school diploma or GED.
Employment history demonstrating experience in sales, marketing, internet usage, and customer service.
Ability to read, write, and communicate effectively, prepare reports, and explain apartment features.
Ability to complete financial records and budgets, calculate percentages, and perform basic math operations.
Ability to apply sales skills, conduct presentations, qualify prospects, close sales, and follow written, oral, or diagrammed instructions.
Proficiency in word processing, spreadsheets, internet-based marketing tools, and property management software.
Valid driver’s license.
Availability to work weekends when scheduled.
Ability to perform the position’s physical demands, including navigating stairs, walking the property, operating golf carts, and lifting or maneuvering up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Industry certifications are appreciated.
Experience with Yardi property management software is preferred.

Responsibilities

Perform in-person sales and leasing activities, including greeting and qualifying prospects, conducting property tours, processing applications, preparing move-in packages, and supporting smooth move-ins.
Inspect apartments before move-in and coordinate outstanding items with maintenance.
Monitor market trends and competitors, implement marketing plans, and follow company policies regarding concessions, specials, and occupancy strategies.
Plan and carry out offsite marketing, resident referral programs, employer outreach, and internet-based marketing, including social media and email campaigns.
Use property management software to track availability, record traffic, manage resident and prospect data, and capture demographic information.
Inspect the property and show units daily and coordinate with maintenance to ensure they meet company standards.
Follow up with prospects and residents by email, phone, or written communication.
Support lease renewals by preparing paperwork and meeting with residents before move-out deadlines.
Respond promptly and courteously to resident and client/owner concerns, documenting and escalating them when needed.
Complete accounting, financial, and administrative reports and other duties as required.
Work with on-site team members to prioritize solutions and improve journey metrics.
Understand issues and opportunities and pursue innovative solutions.
Engage with residents, prospective residents, associates, and stakeholders to understand needs and represent company values.
Create and maintain sequenced project plans and support cross-functional teams through change programs and projects.
Participate in activities outside normal daily business that enhance the company and the employee’s standing in the marketplace, including industry associations and groups.
Maintain reliable attendance and punctuality and perform essential job functions unaccompanied.