Marketing Representative Front Desk

Hilton Grand Vacations • Paradise, NV

18d • $60,000 - $200,000

About The Position

The Marketing Representative Front Desk assists with tour and marketing-related issues, confirms guest appointments to support tour reservations and improve show rates, and ensures marketing initiatives are delivered. The role helps build a motivated field team, meets or exceeds performance metrics, and verifies guest eligibility for gifts or promotes a courtesy tour. It also champions Hilton quality customer care across marketing channels and secures future business through face-to-face point-of-sale package sales.

Requirements

• At least 1 year of proven experience in sales, sales-related marketing, concierge work, or optional tour and activity sales.
• Engaging personality and positive demeanor.
• Ability to work in a fast-paced environment.
• Intermediate computer proficiency and ability to learn.
• Ability to work a flexible schedule that includes evenings, weekends, and holidays.
• High school diploma or equivalent.

Responsibilities

• Assist with tour and marketing-related issues.
• Confirm guest appointments to ensure tour reservations and improve show rates.
• Ensure all marketing initiatives are delivered.
• Build and develop a motivated team environment in the field.
• Meet or exceed performance metrics.
• Ensure guests meet minimum eligibility requirements for approved gifts or promote a courtesy tour.
• Champion Hilton quality customer care across all marketing channels.
• Secure future business through face-to-face point-of-sale package sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED