Marketing Representative- Retail

Hilton Grand Vacations•Kihei, HI

4d•Onsite

About The Position

This guest-facing marketing role is stationed at high-traffic visitor locations. The Marketing Representative greets travelers, shares local tips and approved information, and invites eligible guests to schedule an appointment to learn more about vacation ownership. The role focuses on creating a positive first impression and setting quality appointments rather than closing sales on the spot. Representatives enter guest and appointment information into basic systems, keep their space organized, and work toward daily and weekly goals with coaching. The role pays $17.00 per hour, plus commission and bonuses under a compensation plan. Targeted annual earnings are $78,000, with top performers potentially earning more based on individual results. New hires may qualify for incentives of up to $11,500 during their first six months, subject to eligibility and program terms. Experienced timeshare marketing or sales hires may also qualify for a special incentive.

Requirements

Ability to work a flexible schedule, including weekends and holidays.
Proficiency in spoken and written English, including reading and writing.
High school diploma or equivalent.
Basic computer skills and confidence learning new systems.

Nice To Haves

Experience in timeshare marketing or sales.
Experience in retail, kiosks or booths, promotions, customer service, hospitality, food and beverage, call centers, or business development.
Experience with metrics, goals, and incentive-based pay.
Strong knowledge of Hawai‘i.

Responsibilities

Greet visitors respectfully and begin brief conversations.
Ask guests what they enjoy about their trip and share recommendations for dining, shopping, and local Maui highlights.
Provide useful information about Maui, including beaches, scenic drives, cultural sites, family-friendly activities, and planning tips, using approved resources.
When available, share eligible offers, promotions, or discounts using approved materials and ensure accuracy and compliance.
Invite eligible guests to learn more about vacation ownership.
Schedule appointments for presentations and previews, and mini-vacation packages when applicable; explain where guests should go, when to arrive, and what to expect.
Enter accurate guest and appointment information into basic systems such as a tablet, iPad, or PC.
Keep the work area organized and work toward daily and weekly goals with coaching.

Benefits

Medical, dental, and vision coverage from Day One.
Paid time off, vacation, and sick time.
Paid parental leave.
401(k) with company match.
Life insurance.
Company stock purchase program.
Tuition reimbursement for job-related degrees and certifications.
Team Member travel discounts and resort benefits.
New hire incentive opportunity of up to $11,500 during the first six months, subject to eligibility and program terms.
Potential special experienced-hire incentive for eligible timeshare marketing or sales hires.