Marketing Project & Communications Manager

Salience TMS Neuro Solutions•Plano, TX

5h•Hybrid

About The Position

Salience Health is looking for a Marketing Project & Communications Manager who can bring structure, momentum, and consistency to a growing, multi-location Marketing Department. At the center of this role is exceptional project management. This person will coordinate marketing initiatives from idea through execution, building timelines, managing dependencies, driving approvals, coordinating internal and external partners, and making sure projects keep moving and deadlines are met. The right person is also a strong, thoughtful writer who can learn Salience deeply enough to help carry our voice across the work. Whether writing for patients, providers, employees, or the community, they should be able to take complex ideas and turn them into copy that is clear, human, accurate, and meaningful. This role touches nearly every part of Marketing and is ideal for someone who is highly organized, naturally accountable, comfortable working across channels, and equally interested in how the work sounds and how the work gets done.

Requirements

Bachelor's degree in Marketing, Communications, Business, Journalism, English, or a related field.
3–5 years of experience in marketing operations, project management, campaign management, marketing communications, or a related role.
Demonstrated experience independently managing multiple marketing projects and priorities.
Strong professional copywriting and editing experience; writing samples will be required.
Experience working across digital and traditional marketing channels.
Working knowledge of paid search, paid social, email marketing, website/CMS platforms, analytics, and conversion optimization.
Experience with CRM and marketing platforms.
Experience coordinating agencies, vendors, freelancers, or other external partners.
Strong organizational skills, attention to detail, and follow-through.
Perform the essential duties and responsibilities of the position with or without reasonable accommodation.
Manage multiple projects, priorities, deadlines, and stakeholders simultaneously while maintaining accuracy and follow-through.
Communicate effectively and professionally with employees, providers, leadership, vendors, agencies, and other external partners.
Develop, review, edit, and approve written and digital content with a high degree of accuracy and attention to detail.
Use computers, software applications, communication platforms, project management systems, CRM and marketing platforms, analytics tools, content management systems, and other technology required to perform the role.
Attend and actively participate in meetings, presentations, project reviews, planning sessions, and other work-related activities.
Regularly access, organize, review, and maintain digital files, marketing assets, project documentation, reports, calendars, and other business records.
Coordinate activities across multiple locations and departments and occasionally travel between company locations, events, or other work sites as required.
Meet established deadlines and respond appropriately to changing priorities, urgent requests, and time-sensitive business needs.
Maintain confidentiality and handle sensitive organizational, patient-facing, employee, and business information appropriately.
Perform other duties and responsibilities consistent with the position and the needs of the organization.
Ability to organize, prioritize, and manage multiple projects, deadlines, and competing demands simultaneously.
Ability to understand and apply written and verbal instructions, policies, procedures, and project requirements.
Ability to analyze information from multiple sources and identify discrepancies, risks, dependencies, trends, and opportunities.
Ability to exercise sound judgment, problem-solve, make decisions, and determine appropriate next steps when information or direction may be incomplete.
Ability to maintain sustained attention to detail and accuracy during writing, editing, proofreading, data review, project coordination, and quality assurance activities.
Ability to shift between strategic thinking and detailed execution while maintaining awareness of overall priorities.
Ability to communicate complex clinical, operational, or technical information clearly and appropriately for different audiences.
Ability to work effectively under deadlines and adapt to changing priorities without compromising quality.
Ability to remember and manage numerous details, action items, deadlines, approvals, and follow-up requirements.
Ability to maintain professionalism and effective communication when working with individuals who have differing priorities, perspectives, communication styles, or levels of urgency.
Regularly sit and work at a computer or workstation for extended periods.
Frequently use hands and fingers for keyboarding, writing, typing, operating a mouse, and using other office technology.
Frequently communicate verbally in person, by telephone, and through video conferencing.
Frequently look at computer monitors, mobile devices, printed materials, and other visual displays.
Occasionally stand, walk, bend, reach, or move throughout an office, clinic, event, or other work environment.
Ability to occasionally lift, carry, push, or pull marketing materials, packages, signage, supplies, or equipment weighing up to approximately 25 pounds.
Ability to travel between work locations and/or attend off-site meetings and events as required by the position.
Ability to read, review, and interpret information displayed on computer monitors, mobile devices, printed documents, spreadsheets, reports, and other visual materials.
Ability to distinguish and evaluate visual details, formatting, typography, images, colors, layouts, and other elements of marketing and communications materials.
Ability to review digital and printed materials for accuracy, consistency, quality, and visual presentation.
Ability to shift visual focus between computer screens, printed materials, and other work-related visual information.

Nice To Haves

Healthcare, behavioral health, medical practice, or other patient-facing industry experience.
Experience translating clinical, technical, or complex information for different audiences.
Familiarity with HIPAA and healthcare marketing considerations.
Experience supporting multiple locations or service lines.
Salesforce or similar CRM experience.

Responsibilities

Manage marketing projects and integrated campaigns from planning through launch and completion.
Translate priorities into clear project plans, timelines, owners, deliverables, dependencies, and deadlines.
Maintain campaign, content, communications, PR, event, and production calendars.
Manage creative intake, assignments, production schedules, review cycles, approvals, and asset delivery.
Coordinate projects across providers, clinics, internal stakeholders, agencies, vendors, and other external partners.
Track outstanding work, anticipate roadblocks, and proactively communicate risks or delays.
Own follow-up and accountability so projects do not stall waiting for feedback, approvals, assets, or decisions.
Build repeatable workflows and processes that improve how Marketing operates.
Write and edit compelling copy across campaigns, email, websites, landing pages, provider communications, patient communications, internal and executive communications, social, print, events, and other marketing projects.
Coordinate internal communications across the organization, including communication planning, message development, stakeholder input, approvals, scheduling, and distribution.
Learn and help maintain the Salience voice across audiences and channels.
Translate clinical or complex information into language that is understandable without losing its meaning or accuracy.
Write with the audience in mind understanding that communicating with a patient requires something different than communicating with a physician or employee.
Edit and proofread work for voice, clarity, accuracy, consistency, and impact.
Work with clinical and operational stakeholders to ensure messaging is both accurate and human.
Coordinate day-to-day execution across digital, print, email, web, content, events, PR, and other marketing channels.
Coordinate website and intranet content, updates, publishing, and ongoing content maintenance.
Support campaign setup, scheduling, testing, QA, launch readiness, and distribution.
Coordinate website and intranet updates and routine publishing.
Manage print, collateral, signage, inventory, proofs, production, and delivery.
Maintain organized and accessible marketing assets, files, and project documentation.
Coordinate agencies, printers, freelancers, media partners, and other vendors.
Track marketing invoices, POs, subscriptions, renewals, purchasing documentation, and recurring commitments.
Maintain recurring marketing dashboards, reports, and performance scorecards.
Monitor campaign pacing, lead volume, conversion trends, and performance against established goals.
Identify meaningful trends, issues, or opportunities and help coordinate appropriate next steps.
Consolidate performance information from CRM, analytics, agencies, paid media, and other marketing platforms.
Monitor campaign links, forms, landing pages, and digital experiences for accuracy and functionality.