Marketing Planning & Operations Manager

Ascend Learning, LLC•Burlington, OR

9d•$90,300 - $129,140•Hybrid

About The Position

The Marketing Planning & Operations Manager serves as the operational backbone of the marketing organization, leading strategic planning, governance, resource alignment, and execution management across teams and initiatives. The role establishes scalable operating models, drives cross-functional planning, optimizes workflows and systems, and ensures business priorities translate into coordinated execution. As a key partner to senior leadership, the manager provides structure, visibility, and operational guidance to support decision-making, accountability, and continuous improvement. Through data-driven insights, process optimization, and stakeholder influence, the role helps maximize organizational effectiveness and deliver marketing and business objectives. The position is hybrid from the Leawood, Kansas or Burlington, Massachusetts office, with remote work considered for the right candidate. Up to 10% travel is required.

Requirements

Bachelor's degree in marketing, business administration, or a related field.
At least 5 years of experience with a proven track record in project management, managing multiple timelines, and delivering results in a complex organization.
At least 3 years of experience managing large budgets.
Strong project management skills, including prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Detail-oriented mindset focused on the quality and accuracy of project deliverables.
Proficiency in project management tools and software and Microsoft 365.
Knowledge of marketing principles and strategies.
Ability to adapt to a fast-paced and dynamic work environment.

Responsibilities

Design, document, and optimize go-to-market workflows, operating processes, and best practices to improve efficiency, clarity, and scalability.
Monitor workflow implementation to identify risks and productivity opportunities.
Own and optimize project management and planning tools, systems, and documentation to support execution and transparency.
Champion continuous improvement through performance analysis, retrospectives, and experimentation.
Analyze program and campaign performance processes to inform future planning and operational enhancements.
Lead development and management of integrated operating frameworks, calendars, and timelines across quarterly, annual, and long-range planning cycles.
Partner with team leaders to develop tool dashboards and calendars for managing projects and workload.
Facilitate cross-functional planning sessions, alignment forums, and operating ceremonies to drive accountability and decision-making.
Determine the dependencies, ceremonies, and resources needed to complete workflows.
Support onboarding, training, and change management for new processes, tools, and operating models.
Serve as a primary operational partner to internal marketing, creative, media, and product marketing teams to ensure collaboration.
Advise senior leaders as a trusted thought partner, providing structure, recommendations, and operational guidance.
Partner quarterly with marketing functional leaders to ensure adequate project resourcing and facilitate prioritization.
Provide quarterly workload reviews and balancing recommendations to optimize teams in support of business objectives.
Conduct regular status meetings to provide project updates, address challenges, and ensure alignment across teams.

Benefits

Health insurance
Dental insurance
Vision insurance
Company-paid life insurance
401(k) with company match
Paid time off
Parental leave
Employee assistance program
Wellness programs, including Headspace and Airvet
Charitable matching program
Most regular, full-time employees are eligible to participate in an incentive bonus or sales plan.