Sr Marketing Operations Coordinator

DLA Piper•Chicago, IL

1d•Hybrid

About The Position

The Marketing Operations Senior Coordinator supports firm practice leaders, lawyers, executives, and marketing colleagues with webinars and related marketing activities that showcase the firm’s thought leadership and brand differentiators. The role manages webinar intake, planning, promotion, and execution, and contributes to operational excellence and collaboration across the Marketing and Business Development department. It works closely with the Senior Manager of Marketing Operations on tactically complex initiatives involving cross-departmental and interdepartmental coordination. The position can be based in the Chicago, Atlanta, Baltimore, Boston, Dallas, Houston, Miami, Philadelphia, Phoenix, or Raleigh office and offers a hybrid work arrangement.

Requirements

Bachelor’s degree in Marketing, Communications, Business, or a related field.
At least 3 years of experience in marketing and/or business development in a law firm or business professional environment.
Webinar and project management experience.
Working knowledge of webinar operations and marketing, including the ability to manage firm webinars.
Proficiency with Zoom or other webinar platforms.
Excellent project management and organizational skills.
Strong attention to detail and ability to meet strict and changing deadlines.
Ability to build relationships with internal and external contacts, practice leaders, and firm leaders.
Ability to prioritize and complete simultaneous projects with little to no supervision in a fast-paced environment.
Proficiency with MS Word, Excel, and PowerPoint, particularly Copilot.
Ability to communicate effectively verbally and in writing, provide timely and accurate work, meet deadlines, maintain positive working relationships, and comply with firm policies.
Ability to work under pressure and manage competing demands in a fast-paced environment.

Nice To Haves

Familiarity with ServiceNow.

Responsibilities

Serve as the primary liaison and point of contact for webinar support and execution.
Join webinar planning calls, draft electronic invitations, schedule technology run-throughs, coordinate email schedules, request CLE credits, attend webinars, and keep stakeholders informed.
Prioritize competing deadlines, anticipate client needs, and proactively troubleshoot to deliver accurate and timely services.
Coordinate webinar programs and related work, including logo placement, branded content creation, and presence during webinars.
Use company resources to complete assigned tasks.
Compile presentations, key metrics, and reports for leadership.
Use ServiceNow to track workflow and InterAction and MS Dynamics for CRM-related work; use the Zoom webinar platform.
Handle day-to-day requests such as biography updates, reports, and research in accordance with SLA turnaround times.
Participate in lawyer meetings as requested or appropriate.
Perform other duties as assigned.