Sr Marketing Operations Coordinator

DLA Piper•Boston, MA

1d•$34 - $49•Hybrid

About The Position

The Marketing Operations Senior Coordinator supports firm practice leaders and lawyers, C-suite members, and marketing colleagues with webinars and related marketing activities that showcase the firm’s thought leadership and brand differentiators. The role is responsible for webinar intake, planning, promotion, and execution, and contributes to operational excellence and collaboration throughout the Marketing and Business Development department. The coordinator works closely with the Senior Manager of Marketing Operations on tactically complex initiatives that require strategic coordination across and between departments. This position may be based in the firm’s Chicago, Atlanta, Baltimore, Boston, Dallas, Houston, Miami, Philadelphia, Phoenix, or Raleigh office, with a hybrid work arrangement. The role requires managing concurrent projects and deadlines in a fast-paced environment, often with little to no supervision. The expected hiring range is $34.08–$48.74 per hour, depending on geographic market and candidate qualifications.

Requirements

Bachelor’s degree in Marketing, Communications, Business, or a related field.
At least 3 years of experience in marketing and/or business development in a law firm or business professional environment.
Webinar and project management experience.
Working knowledge of webinar operations and marketing, including the ability to manage firm webinars.
Proficiency with Zoom or other webinar platforms.
Excellent project management and organizational skills.
Strong attention to detail and ability to meet strict and changing deadlines.
Ability to build relationships with internal and external contacts, practice leaders, and firm leaders.
Ability to prioritize and complete simultaneous projects with little to no supervision in a fast-paced environment.
Proficiency with Microsoft Word, Excel, and PowerPoint, particularly Copilot.
Ability to work under pressure and manage competing demands.
Ability to work at a computer for extended periods, participate in digital or virtual conference calls and meetings, and perform sedentary work.

Nice To Haves

Familiarity with ServiceNow.

Responsibilities

Serve as the primary point of contact for webinar execution, including joining planning calls, drafting electronic invitations, scheduling technology rehearsals, coordinating email schedules, requesting CLE credits, attending webinars, and keeping stakeholders informed.
Prioritize competing deadlines, anticipate client needs, and proactively troubleshoot to deliver accurate and valuable services on time.
Support firm webinar programs through strong organization and attention to detail, including coordinating logo placements, branded content, and presence during webinars.
Use company resources to complete assigned tasks.
Compile presentations, key metrics, and reports for leadership.
Use ServiceNow to track workflow; InterAction and MS Dynamics for CRM; and Zoom for webinars.
Handle day-to-day requests, such as biography updates, reports, and research, in accordance with SLA turnaround times.
Participate in lawyer meetings as requested or appropriate.
Perform other duties as assigned.
Communicate effectively with clients, lawyers, business professionals, and third parties; provide responsive, timely, accurate, and quality work; meet deadlines; foster positive work relationships; and comply with firm policies and practices.