Marketing Operations Coordinator

MFA Oil•Columbia, MO

About The Position

The Break Time Marketing Operations Coordinator provides administrative and operational support to the Marketing Department and serves as a resource for store locations across a network of 75 convenience stores. The role prepares reporting, tracks audit results, processes and tracks department invoices, coordinates print production, responds to store support requests, administers employee recognition and uniform programs, and coordinates fulfillment of marketing-material requests. The Coordinator works closely with Break Time Marketing and Operations teams to support accurate and efficient program execution, communications, and store support activities. The position also provides administrative support to the Senior Marketing Manager, assists with special projects and department initiatives, and supports budget tracking and reconciliation as requested. Employees are expected to follow company and position-specific policies and procedures and may perform other duties as assigned.

Requirements

Associate's degree or equivalent work experience.
At least 2 years of administrative, coordinator, retail support, or marketing support experience.
Strong organizational and time management skills.
Excellent attention to detail and accuracy.
Proficiency in Microsoft Office, particularly Excel.
Strong written and verbal communication skills.
Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
Ability to meet company requirements, including successful pre-employment background check and drug test.
Legal authorization to work in the United States.

Nice To Haves

Experience supporting multi-location retail operations.
Experience with invoice processing and vendor management.
Experience with reporting and data analysis.
Familiarity with promotional programs, incentives, or employee recognition programs.

Responsibilities

Serve as a primary contact for store-related marketing support requests; order and distribute supplies and promotional materials.
Coordinate the uniform ordering program for store management teams by tracking eligibility, monitoring order records, processing or rejecting orders, and communicating with stores as appropriate.
Administer Tobacco/Alcohol carding compliance recognition and incentive programs, including reviewing vendor mystery shop reports, identifying participating employees, tracking results for bonus and incentive determinations, and preparing and distributing rewards.
Maintain accurate records of store marketing activities and programs, cash audits, monthly store visit audits, and other activities using databases, spreadsheets, and departmental records.
Compile, organize, and distribute recurring reports for the Operations team; monitor program metrics and provide reporting support as needed.
Process Break Time marketing invoices, track expenditures, coordinate timely payment with accounts payable, and maintain records of orders and invoices.
Communicate with Break Time Marketing vendors about orders, deliveries, and invoicing questions.
Coordinate production of printed marketing materials, signage, forms, and promotional assets for store locations; obtain quotes, place orders, manage timelines, ensure quality, and resolve issues with external printing vendors.
Work with marketing team members to determine stores’ print and signage needs for promotions, initiatives, and new store programs.
Provide administrative support to the Senior Marketing Manager and assist with special projects and department initiatives.
Assist with budget tracking and reconciliation as requested.
Adhere to company and position-specific policies and procedures and perform other duties as assigned.