Marketing Operations Manager

Kharon•Quinte West, ON

29d•$110,000 - $130,000•Hybrid

About The Position

We are seeking a highly organized and analytical Marketing Operations Manager to be the backbone of our marketing technology stack, marketing data integrity, and campaign execution processes. Reporting into the Revenue Operations (RevOps) team during a critical, transformative year to build the foundation for our next phase of hyper-growth, while acting as a strategic partner to Marketing leadership, In this role, you will own the systems and operational processes that allow us to scale efficiently, turning marketing activity into measurable, predictable revenue during a pivotal year of growth. Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce. What does that mean? Great question. Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled. When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Marketing Operations Manager to join us as we work to shape the way businesses perceive and navigate global risks. To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down.

Requirements

5+ years of experience in a dedicated B2B SaaS Marketing Ops role, ideally within a high-growth environment.
HubSpot Expert: Advanced, Enterprise-level administrative expertise. Certifications are required; you must be a power user of workflows, custom objects, and complex lead scoring.
Salesforce Integration: Strong working knowledge of SFDC (Admin-level preferred), specifically managing the bi-directional sync with HubSpot, campaign management, and reporting.
Business Architect: Proven ability to translate high-level business goals (e.g., MQL-to-Opp conversion) into technical execution plans.
Data Storyteller: Expert-level analytical skills with a focus on multi-touch attribution modeling, funnel velocity, and GTM metrics (CAC/ROI).
AI Proficiency: Working knowledge of AI-driven operations (e.g., Jasper, Writer, or HubSpot AI) to automate content workflows, lead enrichment, and predictive modeling. Familiarity with prompt engineering for data analysis is highly preferred.
Privacy & Governance: Deep understanding of global data privacy (GDPR, CCPA) and email deliverability best practices.

Nice To Haves

Experience with ABM platforms (6sense/Demandbase), data enrichment tools, and data analytics platforms (Databricks) is a major plus!

Responsibilities

Serve as the primary admin for HubSpot Enterprise and the broader marketing stack; manage all integrations and data enrichment tools.
Lead the bi-directional sync between HubSpot and Salesforce to ensure seamless data flow and reliability for GTM teams.
Redesign and optimize the Lead-to-Opportunity (L2O) lifecycle, including sophisticated lead scoring, grading, and automated routing logic.
Act as "Process Architect" by establishing SOPs and scalable documentation for campaign execution, lead flow, and MarTech usage.
Lead major initiatives to retire legacy automation, standardize data lists, and enforce global "rules of the road" for data quality.
Manage global privacy frameworks (GDPR, CCPA, etc.), opt-in/out logic, and overall email deliverability.
Own the operational health and cleanliness of the HubSpot database; proactively audit, cleanse, and enrich data to optimize targeting
Design and maintain executive-level dashboards tracking MQL velocity, funnel conversion, and campaign ROI.
Own revenue attribution modeling and provide data-driven insights to support budget planning and CAC (Customer Acquisition Cost) forecasting.
Partner with RevOps and Deal Desk to ensure marketing operations align with broader company GTM strategy and pipeline velocity.