Marketing Operations Manager

quip•New York, NY

13h•Hybrid

About The Position

quip is looking for a Marketing Operations Manager to join the Marketing team. This role will play a critical part in driving operational excellence across marketing initiatives, ensuring projects move efficiently from intake and planning through execution and delivery. The Marketing Operations Manager will own and optimize the processes, systems, tools, and workflows that support the broader Marketing and Creative teams across a wide range of campaigns, launches, and cross-functional initiatives. The ideal candidate is highly organized, proactive, and comfortable managing multiple priorities and stakeholders simultaneously. This person will lead project and workflow management across a variety of marketing channels and formats, including email, print, events, video, digital campaigns, landing pages, social content, and other brand touchpoints. In addition to project management, this role will support budget tracking, asset organization, production coordination, and marketing systems administration. This role will partner closely with Marketing, Creative, and cross-functional teams across the organization to prioritize work, improve operational efficiency, and identify opportunities to integrate AI tools and automation into existing workflows. The right candidate is someone who enjoys building structure, solving operational challenges, and continuously improving how teams work together. This is a hybrid role based in our DUMBO, Brooklyn office two days per week.

Requirements

5+ years of experience in marketing operations, creative operations, project management, production, or a similar operational role, preferably within an e-commerce, consumer brand, agency, or fast-paced cross-functional environment
Proven experience managing complex projects, timelines, workflows, and cross-functional stakeholders across multiple concurrent initiatives
Strong organizational and project management skills, with the ability to prioritize effectively, adapt quickly, and maintain attention to detail in a fast-moving environment
Experience building or improving operational processes, systems, workflows, and documentation to support team scalability and efficiency
Demonstrated interest in AI tools, automation, and emerging technologies, with a willingness to identify and implement solutions that improve team workflows and productivity
Experience coordinating creative, digital, ecommerce, packaging, or campaign-related assets and deliverables across a variety of marketing channels
Comfortable partnering with stakeholders at all levels of the organization, including cross-functional teams, external partners, and senior leadership
Experience managing budgets, production spend, vendors, freelancers, agencies, contracts, or licensing workflows preferred
Familiarity with content management systems, project management platforms, and digital asset management best practices
Strong written and verbal communication skills, with the ability to clearly communicate timelines, priorities, risks, and project updates
Highly proactive, resourceful, and solutions-oriented, with strong judgment and problem-solving skills
Familiarity with creative production workflows and tools such as Adobe Creative Suite is a plus

Responsibilities

Drive operational excellence across the Marketing and Creative teams by building scalable processes, improving collaboration, and ensuring efficient execution across projects and campaigns
Manage project intake, briefing, prioritization, timelines, stakeholder reviews, and delivery across a wide range of marketing initiatives and creative outputs
Partner closely with Marketing, Creative, Product, Operations, and other cross-functional teams to align priorities, manage dependencies, and keep projects moving forward effectively
Own and maintain marketing workflows, documentation, systems, and operational processes to improve visibility, organization, and team efficiency
Identify opportunities to streamline workflows and proactively implement process improvements, automation, AI tools, or technology solutions that enhance team productivity and scalability
Monitor timelines, resourcing, and project health across multiple concurrent initiatives, proactively identifying risks, resolving blockers, and escalating concerns when needed
Support management of marketing budgets, production spend, vendor invoices, licensing, and external partner relationships
Coordinate and oversee relationships with external vendors, agencies, freelancers, and production partners, including timelines, deliverables, contracts, and asset delivery
Maintain organized asset management systems and ensure marketing and creative materials are properly tracked, versioned, and accessible
Partner with Marketing leadership on campaign planning, prioritization, resourcing, and operational support across key business initiatives
Assist in bringing new products, launches, campaigns, and marketing initiatives to market by coordinating timelines, collateral updates, packaging updates, and cross-functional deliverables
Prepare regular reporting and operational updates related to project status, budget tracking, workflow efficiency, and team capacity

Benefits

Hybrid working environment, with an office located in the heart of DUMBO with breathtaking views of Manhattan Bridge
Year round early “summer Fridays”
WiFi enabled rooftop
Competitive medical benefit package
Commuter benefits for parking & transit
Competitive paid parental leave policy for qualifying employees
Open vacation policy
Dog-friendly office space
401k Tax Benefits
Competitive compensation package
Fully stocked kitchen with snacks (make sure to use your quip after snacking!)
Your very own quip with employee discount packages
The opportunity to help us make oral care more simple, effective and accessible!