Marketing Operations Manager

NineTwoThree AI Studio

1d • Remote

About The Position

NineTwoThree AI Studio is a remote-first product design, engineering, and marketing studio founded in 2012 and based in Boston. They build AI-powered web and mobile apps for major brands and startups. The company emphasizes a fast-paced, high-talent team environment with significant career growth opportunities, having experienced 20% annual growth for the past five years. They operate with clear processes and strong leadership, focusing on high-quality work in domains such as sports, health, logistics, and nuclear technology, while avoiding work in gambling, adult entertainment, or crypto. The Marketing Operations Manager will serve as the operational backbone of the marketing team, managing project boards, production calendars, cross-team handoffs, email programs, reporting, and the overall operational rhythm. This role involves orchestrating marketing initiatives rather than direct creative or technical execution, with a strong emphasis on systems, checklists, automated workflows, and email marketing expertise.

Requirements

• 3–6 years of experience in marketing operations, email marketing, lifecycle marketing, or project coordination within a marketing team.
• Deep, daily-use expertise in HubSpot and email marketing, including building and running email programs, lists, segmentation, workflows, lifecycle stages, A/B tests, deliverability, suppression rules, and reporting.
• Genuine fluency with at least one workflow automation tool: AirOps, Zapier, Make, n8n, or HubSpot workflows.
• Curiosity about Claude, Claude MCPs, and AI-powered automation is required.
• Genuinely fluent in Monday.com and Notion, including building templates, automations, dashboards, and rollups.
• Comfortable publishing blog posts, case studies, and copy/asset updates within the Webflow CMS.
• Strong project management instinct, thinking in checklists, dependencies, and due dates.
• Detail-oriented with a high degree of accuracy.
• Calm under pressure, able to triage and ship when multiple items are due.
• Self-driven and proactive, identifying and addressing issues before they escalate.
• Comfortable nudging people for status updates and holding them accountable kindly.
• Operator mindset, taking pride in well-run systems and invisible processes.
• Advanced proficiency in English.
• Bachelor's degree in Marketing, Communications, Business, Operations, or equivalent experience.

Nice To Haves

• Experience inside an agency or studio environment.
• HubSpot certifications (Marketing Hub, Email Marketing, Marketing Software).
• Hands-on experience with Claude, Claude MCPs, or other LLM-driven automation.
• Experience with podcast or video production workflows (Descript, Riverside, etc.).
• SEO operational support (publishing optimized posts, internal linking, redirects).
• Experience managing freelancers and external vendors.
• Light HTML/CSS for QA of developer-built pages.
• Working knowledge of Figma for reviewing designs and QAing deliverables.
• Working knowledge of Google Analytics / DataBox for maintaining dashboards and pulling reports.
• Basic Ahrefs / SurferSEO for pulling reports and supporting SEO execution.

Responsibilities

• Own and maintain marketing project boards in Monday.com and Notion, including building templates with cascading dates for recurring projects and keeping statuses current.
• Run the weekly marketing review, chase blockers, and ensure every piece of work has a clear owner, due date, and next step.
• Own the email program in HubSpot, including building and sending newsletters, nurture sequences, and lifecycle automations.
• Architect the email segmentation strategy, build clean lists, manage suppressions, run A/B tests, monitor deliverability, and tune open and click rates.
• Book and coordinate developer, designer, and QA hours for website production, managing the queue and ensuring timely delivery.
• Run production workflows for content across blog, email, podcast, YouTube, social, and gated assets, ensuring smooth handoffs between teams.
• Build and run workflow automations using tools like AirOps, Claude, Claude MCPs, Zapier, and HubSpot workflows to reduce repetitive work.
• Manage the website production pipeline, including coordinating new landing pages, blog posts, case studies, and page updates.
• Publish straightforward CMS items in Webflow and QA work handed off by developers.
• Maintain the marketing tech stack, ensuring tools like HubSpot, Webflow, Monday, Notion, and analytics are connected and functioning.
• Own reporting by keeping dashboards in DataBox, HubSpot, and Google Analytics current and trustworthy, pulling weekly metrics, and surfacing issues proactively.
• Run the operational rhythm, including weekly status updates, monthly tech stack and process audits, and quarterly reviews of templates and workflows.

Benefits

• Annual paid vacation: 20 days off per year during the first 3 years, increasing to 25 days in later years.
• Paid sick leave.
• 10 national holidays.
• 2 company days off.
• Well-being budget.
• Maternity/paternity leave.
• Reimbursement of expenses for professional development courses and certifications (up to 100% in agreement with Manager).
• Hardware upon business needs.
• Strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level