Marketing Operations Manager
About The Position
The Marketing Operations Manager works cross-functionally to project manage the review process for advertising and promotional materials for approved drug and/or device products. The Manager also identifies and leads Marketing Operations functions and special projects needed to achieve assigned brand objectives. As a subject matter expert on the promotional review (PRC) process, the Manager helps ensure efficiency across Medical, Legal, Regulatory, and Compliance teams while following company policies and procedures. The role partners with Brand Marketing and PRC reviewers to plan and facilitate promotional review meetings, manage review logistics and assigned brand workflows, and support timely completion of promotional materials. The Manager also oversees assigned review-process functions, helps ensure submissions meet company policies, FDA guidance, and SOP requirements, and provides guidance and training to PRC participants. The Manager works with Editorial, Production, Regulatory, Marketing Operations, BTS, and brand teams on system execution, deadlines, and process-improvement projects. The position is responsible for monitoring review-process performance and identifying opportunities to improve efficiency and materials management.
Requirements
- Bachelor’s degree.
- At least 5 years of experience.
- Experience working in a pharmaceutical or healthcare advertising environment.
- Moderate to advanced Microsoft Office skills, including Outlook, Excel, Word, and PowerPoint.
- Excellent interpersonal and collaboration skills.
- Strong project management skills.
- Knowledge of FDA regulations for pharmaceutical advertising and promotion.
- Strong presentation and meeting facilitation skills.
Nice To Haves
- Familiarity with promotional review systems such as Veeva is strongly preferred.
- Experience with editing is helpful.
Responsibilities
- Lead and manage cross-functional promotional review (PRC) meetings, including agendas, facilitation, recording reviewer comments and job requirements, and meeting logistics.
- Monitor and optimize the promotional review process for assigned brands, managing offline and live reviews to support brand milestones and objectives.
- Manage assigned functions of the review process, such as Editorial Review, Print Production, and Electronic System Administration.
- Partner with Brand Marketing, the PRC Committee, Compliance, and Marketing Operations to identify and resolve issues and keep reviews moving efficiently.
- Use systems and reporting to communicate with and actively manage jobs with Brand and Project originators.
- Promote best practices and ensure jobs comply with company policies, FDA guidance, and SOP requirements; provide guidance and training to PRC participants.
- Coordinate with Editorial, Production, and Regulatory team members on submission processes and deadlines, including proofing requirements, Regulatory Affairs return of jobs, and 2253 submissions to OPDP.
- Partner with commercial teams and Marketing Operations, BTS, and brand teams to identify and lead special projects, such as Claims Libraries and template development.
- Own and monitor review-process performance and identify opportunities for process and materials-management improvements.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligible to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
