Marketing & Fulfillment Coordinator
About The Position
Network Health is seeking a Marketing & Fulfillment Coordinator to support the execution of marketing and member communications by coordinating, developing, and fulfilling print and communication materials. The role works with internal teams and external vendors to ensure deliverables are accurate, compliant, on brand, and completed on time. Responsibilities include written communications, print production workflows, translation requests, recurring mailings, marketing-material inventory, and vendor file exchanges. Candidates must reside in Wisconsin. The position follows a hybrid workplace model: three days per week at a home office with reliable internet and two days per week at the corporate office in Menasha. The schedule is 1.0 FTE, 40 hours per week, 8 a.m.–5 p.m., Monday through Friday.
Requirements
- Associate degree or at least four years of related experience.
- 1–2 years of copywriting, editing, and communications experience.
- 1–2 years of experience coordinating multiple projects simultaneously.
- Experience with the quoting process and vendor selection based on quality, price, and service.
- Experience with and understanding of postal regulations and mailing requirements and standards.
- Must reside in Wisconsin.
- Reliable internet for home-office work.
Nice To Haves
- 2–5 years of experience in print production, mailings, and fulfillment.
Responsibilities
- Promote positive working relationships with internal teams and external partners, including print, mail, and fulfillment vendors.
- Create or update letters and coordinate internal reviews to ensure accuracy, timeliness, and brand alignment; use a friendly, informative writing style to clearly communicate important information to members.
- Ensure information is complete for print and fulfillment; print and fulfillment work is shared within the team.
- Manage marketing and communication deliverables using appropriate creative, problem-solving, technical, and informal writing skills, while ensuring accuracy, brand consistency, and compliance with corporate style and governmental standards.
- Exchange files, mailing lists, and proofs with vendors and maintain workflows that meet project timelines.
- Manage inventory and ordering requests for print materials, envelopes, letterhead, and corporate items, and stay current on USPS mailing regulations affecting fulfillment.
- Assist with the creation and distribution of recurring print mailings, such as formularies and directories.
- Assist with creating, maintaining, or updating Marketing projects in Smartsheet and QuickBase as needed.
- Manage translation requests by monitoring and submitting requests and seeking team assistance as needed to ensure timely processing.
- Participate in campaign planning, brainstorming, and team planning sessions; contribute ideas to improve processes, reduce costs, and enhance constituent experiences.
- Follow marketing processes, desk procedures, and applicable regulatory requirements to ensure compliance across deliverables.
- Develop and maintain successful working relationships with leaders, stakeholders, employees, and vendors.
- Submit invoices for departmental approval and route them to Finance for processing.
- Support cross-training initiatives, fulfillment, marketing and communications reporting functions, and other assigned tasks.
Benefits
- Opportunity to get paid to volunteer in a local neighborhood.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
