Marketing Director

Red Carrot • Miami, FL

13h

About The Position

Red Carrot is hiring a Communications Director to lead client delivery across a portfolio of marketing and communications accounts for federal agency clients. The role is suited to an experienced agency or in-house account leader who can manage scope, budgets, teams, and demanding clients while ensuring high-quality campaign and creative work.

The director owns day-to-day account delivery, develops strategic communications and marketing plans from client goals, oversees integrated campaigns, and guides multidisciplinary teams. The role also manages account performance, budgets, documentation, and client relationships; identifies opportunities to grow accounts; and contributes to proposals for new business and renewals.

Requirements

• At least 8 years of experience in account management, client services, or program management at a marketing, PR, advertising, or communications agency, or in a comparable in-house role.
• Track record managing client budgets, scopes of work, and multidisciplinary teams across multiple accounts simultaneously.
• Hands-on experience with digital, social, creative production, or integrated campaigns.
• Comfort with marketing analytics, including interpreting KPIs and turning data into recommendations.
• Strong writing and presentation skills, and confidence leading conversations with senior clients.
• Proficiency with project management and collaboration tools such as Asana, SharePoint, Teams, and Microsoft Office.
• Bachelor's degree in communications, marketing, journalism, or a related field, or equivalent experience.

Responsibilities

• Own day-to-day delivery across accounts, including scope, timelines, deliverables, and reporting.
• Serve as the main point of contact for client leads and teams; run kickoffs, status meetings, and quarterly and annual reviews.
• Track milestones to ensure campaigns, creative work, reports, and other deliverables are completed on time and to specification.
• Manage client performance evaluations on federal contracts, including CPARS, monthly reports, self-assessments, and responses.
• Maintain account documentation and standard operating procedures in Asana, SharePoint, and Teams.
• Turn client goals into strategic communications and marketing plans.
• Oversee digital, social, creative, research, and outreach campaigns.
• Review and approve creative work, social content, briefs, and editorial products before client delivery.
• Use performance data and KPIs to optimize campaigns and inform strategy.
• Manage account staff and project managers, and coordinate creative, digital, subcontractor, and partner teams.
• Manage account budgets, staff hours, burn rates, and other direct costs; review invoices and timesheets.
• Identify opportunities to expand account scope and propose solutions; support pricing and estimates for new work and renewals.
• Contribute to new-business proposals, including writing, team resumes, and case studies.

Benefits

• Competitive compensation and benefits package.
• Tuition reimbursement and professional training for eligible employees.
• Medical, dental, vision, life insurance, and long-term disability coverage.
• 401(k) and Roth plan with company matching and no vesting period.
• Discretionary profit-sharing plan for eligible employees after one year of employment.
• Flexible work hours, paid time off, and 11 federal holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior