Marketing Coordinator - Full-time

Asbury Village•Naples, FL

20d•$22 - $29

About The Position

The Marketing Coordinator at The Glenview at Pelican Bay supports administrative work and coordinates events for three Glenview companies: independent living, home health, and skilled nursing and rehabilitation. The role also involves organizing and managing a customer relationship management database daily and preparing reports for analysis. The coordinator processes waitlist applications and organizes waitlist files, schedules interviews with potential buyers, and manages the waitlist deposit and refund programs. The role includes updating resident files as needed, coordinating marketing and promotional events, helping incoming residents transition to the community, distributing marketing packets, and maintaining marketing supply inventory. Candidates should be committed to providing outstanding hospitality, demonstrate professionalism and strong customer service, and meet the stated experience and skills qualifications. The role requires passing an extensive criminal background check and drug screen. Candidates may be asked about vaccination status, including MMR, chicken pox, hepatitis, flu, and COVID-19 vaccines.

Requirements

A college degree is preferred, and a minimum of two years of office experience, marketing, sales, or customer service is required.
Proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook.
Superior customer service skills and professionalism; must lead by example.
Excellent verbal and written communication skills.
Must pass an extensive criminal background check and drug screen.

Nice To Haves

Previous experience in senior living, hospitality, or a related industry.

Responsibilities

Process waitlist applications and organize waitlist files.
Schedule interviews of potential buyers.
Manage the waitlist deposit and refund programs.
Update and organize resident files as changes require.
Coordinate marketing and promotional events, including trade shows, campaigns, functions, and presentations.
Assist incoming Glenview residents with all aspects of their transition to the community.
Maintain and send out Glenview marketing packets.
Maintain marketing supply inventory.
Perform administrative tasks, coordinate events for three Glenview companies, manage a customer relationship management database, and complete reports for analysis.